Post Reply Mikasa Ackerman 1/8 Scale Figure WHERE IS IT?!?!
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Posted 2/14/15
Crunchyroll posted that the expected DELIVERY date for Mikasa Ackerman 1/8 Scale Figure Standard AND DX Version would be November 2014. I ordered it in June 2014. It is now February 2015. I am beyond infuriated that I have spent over $150 and have still received NOTHING!! I have emailed CR customer service at least 5 times, and each time they give me a cop-out response without any solutions or answers to the problem. I LOVE CR and have supported them for many years, but THIS is ridiculous. Maybe I'll get my figure someday. Or maybe CR just got my money. Who knows?? Has anyone else had this issue???
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Posted 2/14/15 , edited 2/14/15
The release date was put back a couple of times and is currently expected late February.

Though Crunchyroll should of really notified the people who pre-ordered it about the change of release date.
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Posted 2/14/15
Okay well that makes sense. My only concern still is the fact that I contacted CR five times and never got this response or any other answer other than "we are working on the issue" or "we are still waiting for the preorder to be fulfilled." Oh well. Hopefully it comes in the next week or so... I've asked for a cancelation but apparently it is against policy or whatever. I am really unhappy with CR's customer service.
Der Zoodirektor
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Posted 2/14/15 , edited 2/14/15

joe4JESUS wrote:

Okay well that makes sense. My only concern still is the fact that I contacted CR five times and never got this response or any other answer other than "we are working on the issue" or "we are still waiting for the preorder to be fulfilled." Oh well. Hopefully it comes in the next week or so... I've asked for a cancelation but apparently it is against policy or whatever. I am really unhappy with CR's customer service.


In most cases the delays are caused by delivery date changes by the makers or due to shipping delays between the makers and our warehouse. An example for the latter would be the ongoing port worker strike in California, which is currently delaying several incoming shipments for our warehouse. You can rest assured that we're not deliberately holding back any orders on our behalf.

Our store staff is actively trying to adjust the estimated shipping dates for pre-orders in case anything comes up that delays arrivals at our warehouse. Checking whether the estimated shipping date on the product page has changed in the meantime is always a good approach.
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Posted 2/16/15 , edited 4/21/15
AmiAmi and Goodsmile now list the release date as late March.
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Posted 3/18/15
Delayed until at least April. http://goodsmile-global.ecq.sc/info#

2015.3.18
[GOODSMILE ONLINE SHOP] Release Date Change Notice

Thank you very much for your support of Good Smile products.

The release date of the following product(s) has been changed:

March 2015 ⇒ April 2015
Minicchu Love Live!
Mikasa Ackerman
Mikasa Ackerman: DX Ver.
The Colossus Titan: TAKAYUKI TAKEYA Ver.
figma Amatsukaze

March 2015 ⇒ May 2015
I-168: Half-Damage Ver.

All orders will begin shipping from this date.

* Actual delivery date will slightly vary depending on the region.
* Dates are subject to change due to inclement weather and other
unforeseen circumstances.

We appreciate your business and look forward to serving you.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: [email protected]
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Posted 4/21/15
Pushed back to May.
Crunchyroll Store Manager
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Posted 4/21/15
Sorry it keeps getting delayed y'all. :| On the bright side, when it comes it it'll be kicka** quality.

OTL Delays make me super sad so it sucks that this one gets delayed more times than not....

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Posted 5/27/15
Amiami now lists it as released, so I would hazard a guess of Cruncyroll sending theirs out soon. I'm honestly surprised I thought it would be put back again.
Crunchyroll Store Manager
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Posted 5/27/15

Iamnothere wrote:

Amiami now lists it as released, so I would hazard a guess of Cruncyroll sending theirs out soon. I'm honestly surprised I thought it would be put back again.


I'm seeing it as "On Vessel" with UTC so it should arrive in the US ports sometime in June. Crossing my fingers it's early and not late.

T_T Sorry for the delays I'm trying my best to keep you guys updated!!
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