Post Reply Problem with Roku App
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Posted 2/19/15
I have been trying to play Crunchyroll on my Roku, but all of the videos I pull up have a purple screen. The audio and other controls work fine, but the video just stays purple the whole time. Is this just me or are other people experiencing the same problem?
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Posted 2/19/15

mysterygirl1064 wrote:

I have been trying to play Crunchyroll on my Roku, but all of the videos I pull up have a purple screen. The audio and other controls work fine, but the video just stays purple the whole time. Is this just me or are other people experiencing the same problem?


Don't know what all you've tried, but if you haven't done this yet:

Delete the CR app/channel from the Roku.
Restart or power-off bounce your Roku
Delete your device info from this web page here: /acct/?action=devices
Re-add the CR channel on the Roku and reactivate it to your account.
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Posted 2/19/15

asharka wrote:


mysterygirl1064 wrote:

I have been trying to play Crunchyroll on my Roku, but all of the videos I pull up have a purple screen. The audio and other controls work fine, but the video just stays purple the whole time. Is this just me or are other people experiencing the same problem?


Don't know what all you've tried, but if you haven't done this yet:

Delete the CR app/channel from the Roku.
Restart or power-off bounce your Roku
Delete your device info from this web page here: /acct/?action=devices
Re-add the CR channel on the Roku and reactivate it to your account.


Actually, whatever the problem was seems to have fixed itself. I didn't really do anything. I just kind of waited, and it seems to work now for some reason. I think there might have been some sort of server problem, but it doesn't really matter now. Thanks anyway though!
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