Post Reply Why does cruncyroll suck harder the older it gets
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Posted 2/23/15
I'm honestly livid. I don't watch crunchyroll often due mostly to the technical issues (lack of 1080p streaming [it lags where no other service does]).

They advertise support for mobile services and ps3 etc but every-time I've tried watching a stream on mobile I get the "not yet available" screen. As a software developer I am calling BS. Rent and AWS EC2 instance if you don't have the processing power in house. 3 hours is the absolute MOST a transcode should take for all devices. You can parallelize them on demand cheaply and efficiently.

My most recent issue is with ads showing up during my premium steams (seriously 6 ads in 10 minutes). At this point I can't understand why anyone should continue to support CrunchyRoll and unless they fix this problem within 1 day I'm going back to torrentz.eu.

CrunchyRoll, you advertise:
Largest Lineup Funamation has you beat for watchable content and less legitimate channels dwarf that by a large threshold.
Latest Simulcasts Maybe on PC but you shouldn't advertise supporting mobile if you can't actually support it.
and
High Definition but you don't have the bandwidth to support it

If this is the future of legal streaming I'm going to have to revert to pre 2010 days of piracy and watch happily as this company sinks.
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Posted 2/23/15

You will not see any display ads except for direct sponsorships, which may include integrated or special promotions. Premium Members will never see video advertisements for the videos in their section.



Members will never see video advertisements for the videos in their section


GRUMP GRUMP. I just want to watch some ecchi in peace after a long day!!!
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Posted 2/24/15 , edited 2/24/15

CodeReign wrote:


You will not see any display ads except for direct sponsorships, which may include integrated or special promotions. Premium Members will never see video advertisements for the videos in their section.



Members will never see video advertisements for the videos in their section


GRUMP GRUMP. I just want to watch some ecchi in peace after a long day!!!


Every time I've seen a premium member say they are seeing video advertisements it's been either because:

1) They weren't actually logged in (hadn't noticed that they were logged out)
2) They somehow ended up with adware on their computer, and the ads were not served up by Crunchy.

So, you might want to take a closer look to see if either of those things might have happened to you.

If they don't then report the problem directly to Customer Support using the Contact Us form and include a screenshot when you do.
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Posted 3/13/15

1) They weren't actually logged in (hadn't noticed that they were logged out)


It's hard to guess that you're logged out when the Android app which controls chrome cast shows a "log out" button rather than "log in". I'm not sure if this was the case or if it was an issue with chrome cast app not seeing a user profile while "casting". Either way they didn't answer my support ticket. (I do have screenshots of the android app with the ad link button but not the "Log out" button.)
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