Post Reply Premium gone please help
1021 cr points
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24 / M
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Posted 3/3/15
Hi, I recently cancelled recurring payments ONLY on my account and to my surprise it also cancelled my premium membership, I can't get it back without paying and I only used 1-2 days out of the 30, please help.
Der Zoodirektor
23355 cr points
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34 / M / Germany
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Posted 3/3/15

Killashinobi wrote:

Hi, I recently cancelled recurring payments ONLY on my account and to my surprise it also cancelled my premium membership, I can't get it back without paying and I only used 1-2 days out of the 30, please help.


If you disable the automatic renewal on a free trial, the free trial becomes void for obvious reason.
1021 cr points
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24 / M
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Posted 3/3/15
I can see that, is there anyway you can re-instate my free trial seeing as I only signed up yesterday?
Der Zoodirektor
23355 cr points
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34 / M / Germany
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Posted 3/3/15

Killashinobi wrote:

I can see that, is there anyway you can re-instate my free trial seeing as I only signed up yesterday?


I cannot reinstate your original free trial. However I now made it so that you can start a new one.
1021 cr points
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24 / M
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Posted 3/3/15
Thank you sir, that is much appreciated.
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