Post Reply Unable to access account
3 cr points
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23 / M / Huntington Beach,...
Offline
Posted 3/3/15
Hi, I tried logging in with my usual details and the login page came back with "No account with this email exists"
I even tried my username and still it didn't work, also tried to reset password but again "No account with this email exists"
This is just one I'm currently on I made with a secondary email so that I could post this....
Please any help would be great
58674 cr points
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30 / M / Dallas, TX
Online
Posted 3/3/15

shaggggggy wrote:

Hi, I tried logging in with my usual details and the login page came back with "No account with this email exists"
I even tried my username and still it didn't work, also tried to reset password but again "No account with this email exists"
This is just one I'm currently on I made with a secondary email so that I could post this....
Please any help would be great :(


It sounds like your account was compromised, and the email address changed.

You should /contact customer support and ask them to revert the change. Then, I would suggest updating your password to something more secure, and changing the log in details for any other sites that use the same/similar email address/password combination.
Der Zoodirektor
23415 cr points
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34 / M / Germany
Online
Posted 3/4/15 , edited 3/4/15

shaggggggy wrote:

Hi, I tried logging in with my usual details and the login page came back with "No account with this email exists"
I even tried my username and still it didn't work, also tried to reset password but again "No account with this email exists"
This is just one I'm currently on I made with a secondary email so that I could post this....
Please any help would be great :(


Please get in touch with our customer support.
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