Post Reply Why was I charged 35 dollars?
3005 cr points
Send Message: Send PM GB Post
Offline
Posted 3/6/15
Hi I like crunchyroll a lot so I decided "eh why not I'll try a premium subscription its only like 6 bucks and I'll shut off auto-renewal for it" the premium subscription is alright but I can't justify spending money every month for it. Anyway. All of sudden I'm charged $35 as well as the $6.95 that I actually wanted. It's filed as "Overdraft fee for a transaction posted on 03/02 $6.95 recurring payment authorized on 2/28 crunchyroll 415-503-" I'm confused where the 35 bucks is coming from and if there is anyway to get that refunded as I don't want the recurring payment seeing how I told it to stop anyway. If the 35 isn't what I think it is then what is it I looked all over and I see nothing priced at 35 dollars. Thanks in advance.
Der Zoodirektor
23419 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 3/6/15
I can't locate any purchase for 35 dollars from your account.

Are you sure that you have not by accident created a secondary account on one of your home entertainment devices?
58682 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 3/6/15

LEGENDofTATERS wrote:

Hi I like crunchyroll a lot so I decided "eh why not I'll try a premium subscription its only like 6 bucks and I'll shut off auto-renewal for it" the premium subscription is alright but I can't justify spending money every month for it. Anyway. All of sudden I'm charged $35 as well as the $6.95 that I actually wanted. It's filed as "Overdraft fee for a transaction posted on 03/02 $6.95 recurring payment authorized on 2/28 crunchyroll 415-503-" I'm confused where the 35 bucks is coming from and if there is anyway to get that refunded as I don't want the recurring payment seeing how I told it to stop anyway. If the 35 isn't what I think it is then what is it I looked all over and I see nothing priced at 35 dollars. Thanks in advance.


That sounds like it's an overdraft fee from your bank, and not a charge from CR. It would have been caused by not having sufficient funds in your account to cover the premium subscription for CR. If that's the case, it's not a charge CR could refund to you, so you'll need to discuss it with your bank instead.
3005 cr points
Send Message: Send PM GB Post
Offline
Posted 3/6/15
OH damn I'm so dumb I'm sorry you reading it back to me makes sense I apologize thanks for replying.
You must be logged in to post.