Post Reply Please help trouble canceling recurring payments
1005 cr points
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Posted 3/11/15
after i canceled once, i accidentally re applied
and then when i tried to cancel again, this message pops up after i complete the survey:
Thank you for your response!
You may not cancel your membership at this time.
Your membership will not be cancelled until you click below.
29118 cr points
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83 / F / Bite the pillow.
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Posted 3/11/15

1231232141 wrote:

after i canceled once, i accidentally re applied
and then when i tried to cancel again, this message pops up after i complete the survey:
Thank you for your response!
You may not cancel your membership at this time.
Your membership will not be cancelled until you click below.
For Billing issues, you might want to send a message directly to Crunchyroll via the Contact Us link: http://www.crunchyroll.com/help?topic=contact. Fill out your details, copy/paste what you posted in the Description field, and hit Send. You might receive a quicker response that way.

Hope that helps.

Cheers.
1005 cr points
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Posted 3/11/15
thanks they've done it for me
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