Post Reply Xbox One App episodes buffering and not loading.
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23 / M / United States
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Posted 3/15/15
Ok, so I have been watching crunchy roll on my Xbox one for several months now with no problem. All of a sudden yesterday, the episodes stopped properly loading for me. I can watch it fine on the computer, but my Xbox one is not loading the episodes like it was before. I have 75 Mbps download speed and 8 upload speed and usually can watch 1080p with no problem. I have reset router, hard reset Xbox, and deleted and redownloaded the app and still no change. If anyone has had a similar incedent and/or knows how to solve it please help.
58668 cr points
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30 / M / Dallas, TX
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Posted 3/15/15

trussellbl wrote:

Ok, so I have been watching crunchy roll on my Xbox one for several months now with no problem. All of a sudden yesterday, the episodes stopped properly loading for me. I can watch it fine on the computer, but my Xbox one is not loading the episodes like it was before. I have 75 Mbps download speed and 8 upload speed and usually can watch 1080p with no problem. I have reset router, hard reset Xbox, and deleted and redownloaded the app and still no change. If anyone has had a similar incedent and/or knows how to solve it please help.


After uninstalling the app, did you delete the Crunchyroll folders on the HDD, and clear the cache before re-downloading?
11023 cr points
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23 / M / United States
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Posted 3/15/15
No, how do you do this on the Xbox one? I'm still not familiar with the Xbox one.
58668 cr points
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30 / M / Dallas, TX
Online
Posted 3/15/15
11023 cr points
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23 / M / United States
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Posted 3/15/15 , edited 3/15/15
Ok I preformed both of these and it still is not loading properly. It has to buffer every ten seconds for several minutes and is not even at high resolution like it normally runs. I have no problem however with the Netflix app so I know it's not the Internet or the Xbox.
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