Can someone reimburse my shipping cost?
51 cr points
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Posted 3/17/15 , edited 3/17/15
So here's my issue, it's really no biggie... only a matter of $9 I wish I could have saved. LMK if you need my order number.

The email for a free trial premium membership we received on the 14th or 15th is actually kind of misleading. There isn't really any mention of the fact that you could have switched to an all-access/Premium + membership, which the link in the email doesn't direct you to, nor does it mention that if you click "compare plans" on the page it links you to-

https://www.crunchyroll.com/freetrial/premium?utm_source=cr&utm_medium=email&utm_campaign=newplan_announcement_cancelled&_csrc=newplan_announcement_cancelled&from=newplan_announcement_cancelled

-you can just swith the free trial to Premium + and take advantage of not only the White Day coupon, but free US shipping as well.

I did not know that until now, had no way of doing so. Do you guys think you can refund the shipping on my Doraemon Ultimate Chogokin? I know I sound like George Costanza, it's just not obvious that the free trial could be completely better - and therefore nominal.
58668 cr points
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30 / M / Dallas, TX
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Posted 3/17/15

Thworsh wrote:

So here's my issue, it's really no biggie... only a matter of $9 I wish I could have saved. LMK if you need my order number.

The email for a free trial premium membership we received on the 14th or 15th is actually kind of misleading. There isn't really any mention of the fact that you could have switched to an all-access/Premium + membership, which the link in the email doesn't direct you to, nor does it mention that if you click "compare plans" on the page it links you to-

https://www.crunchyroll.com/freetrial/premium?utm_source=cr&utm_medium=email&utm_campaign=newplan_announcement_cancelled&_csrc=newplan_announcement_cancelled&from=newplan_announcement_cancelled

-you can just swith the free trial to Premium + and take advantage of not only the White Day coupon, but free US shipping as well.

I did not know that until now, had no way of doing so. Do you guys think you can refund the shipping on my Doraemon Ultimate Chogokin? I know I sound like George Costanza, it's just not obvious that the free trial could be completely better - and therefore nominal.


Just speaking as an individual user: Since you clearly don't have any intention to pay for a premium membership based on your other thread, asking for a refund based on a trial you didn't think to elect feels very cheap. Especially to ask in such a public manner.

Having said that, you're showing up as a Premium+, so I'd guess someone decided to grant your request.
The Wise Wizard
99905 cr points
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Posted 3/17/15

eyeofpain wrote:

Just speaking as an individual user: Since you clearly don't have any intention to pay for a premium membership based on your other thread, asking for a refund based on a trial you didn't think to elect feels very cheap. Especially to ask in such a public manner.

Did you notice in the other thread he also mentioned using a free trial once before, just a few months ago (" I also did the first free trial back in November...")?

58668 cr points
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30 / M / Dallas, TX
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Posted 3/17/15

TheAncientOne wrote:


eyeofpain wrote:

Just speaking as an individual user: Since you clearly don't have any intention to pay for a premium membership based on your other thread, asking for a refund based on a trial you didn't think to elect feels very cheap. Especially to ask in such a public manner.

Did you notice in the other thread he also mentioned using a free trial once before, just a few months ago (" I also did the first free trial back in November...")?


I did, but didn't think it pertinent.

I was speaking out of turn anyway, and hope I didn't cause anyone any great offense.
Dragon
58346 cr points
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Posted 3/18/15
Closed by OP request
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