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Post Reply Gifting membership
7 cr points
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Posted 3/18/15
I'm trying to gift premium membership but everytime I click on "Gift a Friend" it brings me to a page saying that the product doesnt exist.
Der Zoodirektor
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34 / M / Germany
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Posted 3/18/15
Until the end of the White Day sale the membership gifts will be disabled.
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 3/18/15

shinryou wrote:

Until the end of the White Day sale the membership gifts will be disabled.

CR really needs to add some code that exempts gift memberships from general store discounts.

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Posted 3/18/15
I totally agree with the wizard!
This is the third time I am not able to buy...i mean...its your money
Crunchyroll Store Manager
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26 / F / California
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Posted 3/18/15
:| Preaching to the choir guys. I'm with you guys. I hate having to private it myself.
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39 / M / Washington, D.C.
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Posted 3/18/15 , edited 3/18/15
What is the White Day Sale, and when is it over?


UPDATE: Sorry, did a Google search and found another thread that says it ends today. Sorry about that.
Der Zoodirektor
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34 / M / Germany
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Posted 3/18/15
The gift memberships should be back on Thursday morning (PST) at the latest.
Crunchyroll Store Manager
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26 / F / California
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Posted 3/19/15
The memberships have been updated! Thank you everyone for your patience!
Springtime Moderator
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22 / M / Ág. Santas, Portugal
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Posted 3/19/15

Loveless100 wrote:

The memberships have been updated! Thank you everyone for your patience!

It seems you need to update the links in the footer and in the membership comparison page, as they still point to the old store products.
Crunchyroll Store Manager
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26 / F / California
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Posted 3/19/15

Sukigu wrote:


Loveless100 wrote:

The memberships have been updated! Thank you everyone for your patience!

It seems you need to update the links in the footer and in the membership comparison page, as they still point to the old store products.


Yes we're aware of that and are working on that. I don't have an ETA but it's getting worked on.
7 cr points
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22 / M
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Posted 3/21/15
I'm still not able to gift people memberships.
Could this be a error on my side or just not fixed yet?
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 3/21/15

Nicoguay2 wrote:

I'm still not able to gift people memberships.
Could this be a error on my side or just not fixed yet?

Are you trying to do it from the store or the plan page?

I see them when I search "membership" in the store, and had no problem adding a one month premium membership to my shopping cart.

By comparison the link on the plan page took me to the store, but gave me a "The product you requested does not exist" banner.


Try this link:
http://www.crunchyroll.com/store/p/163389/Premium-Membership-Gift-One-Month

It is for the one month premium membership gift, but the others are listed under "Other Products From This Set" at the bottom of the page.

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Posted 3/22/15

TheAncientOne wrote:


Nicoguay2 wrote:

I'm still not able to gift people memberships.
Could this be a error on my side or just not fixed yet?

Are you trying to do it from the store or the plan page?

I see them when I search "membership" in the store, and had no problem adding a one month premium membership to my shopping cart.

By comparison the link on the plan page took me to the store, but gave me a "The product you requested does not exist" banner.


Try this link:
http://www.crunchyroll.com/store/p/163389/Premium-Membership-Gift-One-Month

It is for the one month premium membership gift, but the others are listed under "Other Products From This Set" at the bottom of the page.



When I try to do it with compare plans it keeps bringing me to "this product is not available"
But when I tried with your link I was able to do it :D
Thanks alot!
Sogno- 
45766 cr points
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Posted 4/1/15
i am able to gift one-month but when i put 3-month membership in cart, it says it is not available in my country (usa)
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 4/1/15 , edited 4/1/15

Sogno- wrote:

i am able to gift one-month but when i put 3-month membership in cart, it says it is not available in my country (usa)

I also tried the 12 month one, and the 3 and 12 month Premium+ gift memberships, and received that same response for all. I also checked the description for any indication it is not available in certain countries, or restricted to only certain countries, and found nothing.

If this is an error, it needs to be corrected. If not, CR needs to clarify where they are available in the description.
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