Post Reply Membership hasn't ended after turning off auto-renewal
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Posted 3/20/15
I set my membership to stop renewing at the start of this month and I was told that it would end on 20/03/15 however, it is now the 21st for me and I apaprently still have membership. Is there anything to do about this?
One Punch Mod
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Posted 3/21/15 , edited 3/21/15

Athenion wrote:

I set my membership to stop renewing at the start of this month and I was told that it would end on 20/03/15 however, it is now the 21st for me and I apaprently still have membership. Is there anything to do about this?

I'd say wait a day and then contact support directly (using the Contact Us form) if it still hasn't reverted. I have seen situations where the timing for something didn't seem to match up with expectations but did resolve after a day or so.
Der Zoodirektor
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Posted 3/21/15

Athenion wrote:

I set my membership to stop renewing at the start of this month and I was told that it would end on 20/03/15 however, it is now the 21st for me and I apaprently still have membership. Is there anything to do about this?


Should be expiring tonight. I made sure that it will not renew.
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Posted 3/21/15

shinryou wrote:


Athenion wrote:

I set my membership to stop renewing at the start of this month and I was told that it would end on 20/03/15 however, it is now the 21st for me and I apaprently still have membership. Is there anything to do about this?


Should be expiring tonight. I made sure that it will not renew.


Alrighty, thanks for the help!
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