Post Reply app is not working
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Posted 3/31/15
Help please, the CR app is not working for me on either PS3 or PS4, when try to star the app it will load for a few seconds and then give an error "unable to cennect to crunchyroll. Please check your network connection settings and reload the app" I know it's not the connection, it had happened before but then fixed on it's own the next morning, but now it's been more than a week, please help
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Posted 4/2/15

Armaros1912 wrote:

Help please, the CR app is not working for me on either PS3 or PS4, when try to star the app it will load for a few seconds and then give an error "unable to cennect to crunchyroll. Please check your network connection settings and reload the app" I know it's not the connection, it had happened before but then fixed on it's own the next morning, but now it's been more than a week, please help


Can we get some notice about this? Exact same thing is happening to me.
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Posted 4/2/15
We are recently taking our site down for brief maintenance infrequently. Access on some of the apps may also be affected at those times.
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Posted 4/2/15
OK I hope it goes away, because it's been a around 2 weeks without been able to use it
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Posted 4/3/15

Armaros1912 wrote:

OK I hope it goes away, because it's been a around 2 weeks without been able to use it


Yeah it's been about a week for me, kind of annoying that I have to switch back over to my ps3 just b/c the ps4 version isn't working for random reasons that pop up frequently...

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Posted 4/3/15
Well at least for you it works on the PS3, for me it doesn't work at all
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Posted 4/8/15
So what's up with the Playstation App, it's been nearly a month of it not working for me and as much as I love Crunchyroll, I can't pay for something I'm not able to use
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Posted 4/9/15

Armaros1912 wrote:

So what's up with the Playstation App, it's been nearly a month of it not working for me and as much as I love Crunchyroll, I can't pay for something I'm not able to use


What exactly are you having problem on the PS app for CR? Because it works fine for me, just some videos playback is bad, but overall it at least opens and let me click on things.
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Posted 4/9/15
Exactly what I said in my first comment, it won't even start
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Posted 4/12/15 , edited 4/12/15
Hey Armaros, try this:

1. Delete the app from your ps4, make the update file is deleted too.
2. Re-download it from the Store/Library.
3. The update file will start automatically right alongside the main app. Delete it before it finishes downloading and installs.
4. Try starting up the app.

As long as you make sure that update file doesn't install, you should be able to log in and watch videos normally. It's kind of funny really, the main feature of that update file was: "Increased stability"
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Posted 4/12/15

C-Strife wrote:

Hey Armaros, try this:

1. Delete the app from your ps4, make the update file is deleted too.
2. Re-download it from the Store/Library.
3. The update file will start automatically right alongside the main app. Delete it before it finishes downloading and installs.
4. Try starting up the app.

As long as you make sure that update file doesn't install, you should be able to log in and watch videos normally. It's kind of funny really, the main feature of that update file was: "Increased stability"



Thanks for the help Strife, but I did what said and it still won´t work
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