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8003 cr points
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Posted 4/17/15
Why? It's not that I don't like you crunchyroll I'm just not comfortable with the auto renewal. please help.
Dragon
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Posted 4/17/15

DrAndonuts wrote:

Why? It's not that I don't like you crunchyroll I'm just not comfortable with the auto renewal. please help.


I've seen this pop up a few times, but mostly for new memberships. It takes a day or three to validate credit card info, so if you just went premium, you might have to wait to cancel it until that happens. Not sure if that applies in your case, though, so best bet is to contact support over at /help?topic=contact. They should be able to help figure things out.
Der Zoodirektor
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Posted 4/17/15

DrAndonuts wrote:

Why? It's not that I don't like you crunchyroll I'm just not comfortable with the auto renewal. please help.


Your renewal was already pending, that's why you couldn't cancel the recurring payments.
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