Post Reply Should it still be not available?
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Posted 4/20/15
I'm currently on a 12 month all access now premium + membership that I bought during the black Friday sale in 2013.

Back then it gave me the option to pre purchase memberships. Now when I go to the compare plan page it has

premium
not available

premium +
renew membership

I canceled the auto renew which canceled the paypal billing agreement. As I thought that might have been the reason why. But it has been like a week now with no change.

Will any option to buy a standard premium membership remain not available until my current one completely ends? Or is my account somehow broken? Or will premium + be the only offering here?

Thank you
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30 / M / Dallas, TX
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Posted 4/20/15 , edited 4/20/15

penguincat wrote:

I'm currently on a 12 month all access now premium + membership that I bought during the black Friday sale in 2013.

Back then it gave me the option to pre purchase memberships. Now when I go to the compare plan page it has

premium
not available

premium +
renew membership

I canceled the auto renew which canceled the paypal billing agreement. As I thought that might have been the reason why. But it has been like a week now with no change.

Will any option to buy a standard premium membership remain not available until my current one completely ends? Or is my account somehow broken? Or will premium + be the only offering here?


I don't think CR's billing system allows you to downgrade. You should be able to subscribe at the Premium rate after your current membership lapses. If you still have questions, I'd suggest /contacting customer support directly.
26296 cr points
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30 / M
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Posted 4/20/15 , edited 4/20/15

eyeofpain wrote

I don't think CR's billing system allows you to downgrade. You should be able to subscribe at the Premium rate after your current membership lapses. If you still have questions, I'd suggest /contacting customer support directly.


That's fine. I kinda wondered if there was something up with the site. Or that I just had to wait. Thank you
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