Post Reply Membership Cancellation
9011 cr points
Send Message: Send PM GB Post
Offline
Posted 4/24/15 , edited 4/24/15
I keep trying stop the reoccurring membership but it won't work. When I try to cancel the membership all together instead, it doesn't work either. It just tells me it's cancelled but my account stays premium... I don't want to keep paying for it! MAKE IT STOPPPPPPPPPPPPPPPPPPPPPPP
20406 cr points
Send Message: Send PM GB Post
M
Offline
Posted 4/24/15

Dankwolf4747 wrote:

I keep trying stop the reoccurring membership but it won't work. When I try to cancel the membership all together instead, it doesn't work either. It just tells me it's cancelled but my account stays premium... I don't want to keep paying for it! MAKE IT STOPPPPPPPPPPPPPPPPPPPPPPP


I'm pretty sure when you cancel your membership, your rank will still be there until the next payment is due.
9011 cr points
Send Message: Send PM GB Post
Offline
Posted 4/24/15 , edited 4/25/15
No, the one that cancels the reoccurring payment does that, but that doesn't work. So when I try to cancel the premium right away, it SAYS that it's cancelled, but it doesn't cancel
Der Zoodirektor
23407 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 4/25/15
You likely have a pending charge.
9011 cr points
Send Message: Send PM GB Post
Offline
Posted 4/25/15
Idk. I tried to cancel it last month as well.
9011 cr points
Send Message: Send PM GB Post
Offline
Posted 4/25/15 , edited 4/25/15

shinryou wrote:

You likely have a pending charge.


*edited for privacy*
Der Zoodirektor
23407 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 4/25/15 , edited 4/25/15
Check your support ticket.
You must be logged in to post.