Post Reply Membership Cancellation
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Posted 4/24/15 , edited 4/24/15
I keep trying stop the reoccurring membership but it won't work. When I try to cancel the membership all together instead, it doesn't work either. It just tells me it's cancelled but my account stays premium... I don't want to keep paying for it! MAKE IT STOPPPPPPPPPPPPPPPPPPPPPPP
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Posted 4/24/15

Dankwolf4747 wrote:

I keep trying stop the reoccurring membership but it won't work. When I try to cancel the membership all together instead, it doesn't work either. It just tells me it's cancelled but my account stays premium... I don't want to keep paying for it! MAKE IT STOPPPPPPPPPPPPPPPPPPPPPPP


I'm pretty sure when you cancel your membership, your rank will still be there until the next payment is due.
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Posted 4/24/15 , edited 4/25/15
No, the one that cancels the reoccurring payment does that, but that doesn't work. So when I try to cancel the premium right away, it SAYS that it's cancelled, but it doesn't cancel
Der Zoodirektor
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Posted 4/25/15
You likely have a pending charge.
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Posted 4/25/15
Idk. I tried to cancel it last month as well.
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Posted 4/25/15 , edited 4/25/15

shinryou wrote:

You likely have a pending charge.


*edited for privacy*
Der Zoodirektor
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Posted 4/25/15 , edited 4/25/15
Check your support ticket.
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