Post Reply Cancel My Free Trial Please!!
Posted 4/28/15
I've tried to cancel the membership but it keeps saying I can't as my ''Information is being validated''.
I do not want my information to be stored and I don't want to be billed, I just want my subscription to be cancelled so I can delete my account with crunchyroll. I've realised I wont use my account so I just want to end the free trial so I don't get charged at all.
I've contacted supprot but they still haven't got back to me, can anyone help??
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Posted 4/28/15
I'm having the same problem as well!! :-(


My bank account is showing a pending charge from crunchyroll already. I signed up for free trial on April 14 and on Sunday when I checked the website it says my free trial will end on April 28 by 11:59pm. When I checked the status this morning it says there is a renewal pending. Also it won't let me stop renewal or anything. I don't want to be charged for this month.
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Posted 4/29/15

Lilyx316 wrote:

I'm having the same problem as well!! :-(


My bank account is showing a pending charge from crunchyroll already. I signed up for free trial on April 14 and on Sunday when I checked the website it says my free trial will end on April 28 by 11:59pm. When I checked the status this morning it says there is a renewal pending. Also it won't let me stop renewal or anything. I don't want to be charged for this month.


You should /contact support directly, as they aren't able to resolve billing issues on the forums.
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