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Post Reply Commenting disabled
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Posted 5/3/15
... Pro!
katt14 
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F / Sydney, Australia
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Posted 5/4/15 , edited 5/5/15
So, apparently no-one is any the wiser as to the comment disabling; and CR still hasnt deigned to offer any explanation ....or even an acknowledgement of thhe problem. Going to the forum pages to comment just aint working for me! Guess I've got no choice, but it'd be nice to have SOME idea when it might be fixed!??

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Posted 5/4/15 , edited 5/4/15
It may never come back, and this is why they are not speaking to the issue.

It's been removed and will no longer be an option.

sigh it was the social part of the site, so its a big missing gap though.
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Posted 5/4/15


Let's not be hasty now.

I do hope they come back soon though. The comments are half the fun. They seem to have been down all weekend this time.
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57 / M / U.S.A. (mid-south)
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Posted 5/4/15

catseyestiger wrote:

It may never come back, and this is why they are not speaking to the issue.

It's been removed and will no longer be an option.

This isn't the first time they've been disabled, nor the first time they've been absent for an extended period of time. Don't go jumping to conclusions.

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37 / M / wisconsin USA
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Posted 5/4/15 , edited 5/5/15
Just so people of the NON technical persuasion can understand. The comments normally get turned off due to a Hack, DDos, or server overload/bottleneck of system resources. The last one is the most probable for being the reason is for this outage. By turning them off they can dedicate more server hardware resources to the main objective of streaming anime to everyone. With all the advertising they have been doing as of late they forgot to upgrade the server cluster to support the massive amount of new customers and to prevent the whole site from crashing they turn off resource intensive processes. Believe me when i say that comments are VERY resource intensive so is usually the first option to get turned off until a upgrade in hardware and/or software is put into place.

So enjoy the anime and make a comment thread here about it to post your comments for now as the forums ARE on a different server cluster using a much simpler code. Have a great week all.
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Posted 5/5/15 , edited 5/5/15
OP here. I've finally received a response from Crunchyroll Customer Service.

We're waiting for our development team to finish running a large-scale process that required shutting down our commenting system.


That's all I've got. I'm still hoping they'll shed some light on the situation and officially announce something.
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Posted 5/5/15 , edited 5/5/15
Hope they enable them again soon. I like seeing what people say about the anime episodes
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26 / M / Los Angeles
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Posted 5/5/15
The comment section still seems to be down still anyone knows what happened? I like reading the comments, it's the second reason why I am a member.
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84 / F / Bite the pillow.
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Posted 5/5/15 , edited 5/5/15

Hikikomorikyokai wrote:

The comment section still seems to be down still anyone knows what happened?

No status update yet from Crunchy on the situation. I'm sure they'll be back soon.
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26 / M / Los Angeles
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Posted 5/5/15 , edited 5/5/15
Thanks for the update, hopefully it will be back soon, I miss my comment section!!!
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43 / M
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Posted 5/5/15
I really hope at some point the comments area is allowed again. but its still not up yet.

Posted 5/5/15 , edited 5/5/15


I needs my comments CR.
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84 / F / Bite the pillow.
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Posted 5/5/15
This was posted in one of the other threads on the same subject:


TheAncientOne wrote:


icedragon3853 wrote:

I hope CR explains what's going on soon it would be nice to know why we can't comment on our favorite shows.

http://www.crunchyroll.com/forumtopic-898881/commenting-disabled?fpid=49911811


RytoEX wrote:

OP here. I've finally received a response from Crunchyroll Customer Service.

We're waiting for our development team to finish running a large-scale process that required shutting down our commenting system.


That's all I've got. I'm still hoping they'll shed some light on the situation and officially announce something.

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31 / M / Usually right und...
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Posted 5/5/15
This is another instance where talking to us would've saved a lot of confusion.
A simple announcement that commenting will be down due to work on the site being done would've been enough.
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