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yullah 
5085 cr points
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30 / M / london
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Posted 5/2/15
Hi everyone,

I am signed in to Crunchyroll as normal (Premium member) and am trying to play videos first I get a notice saying its only a sample clip as shown below. But it also recognised me as it says its streaming for yullah.



When I try and change the resolution to any videos I try to watch it takes me to the Premium Membership Plan Comparison page and in a balloon it says:

"Sorry, you are ineligible for the free trial because you already had a free trial or are currently a Premium Member. "

What's going on am I the only one this is happening to today?



Please let me know How I can fix it I have tried different browsers and I have tried clearing my browser settings.

Many thanks,

Yousuf
20207 cr points
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Posted 5/2/15 , edited 5/2/15
you are not a premium member, you are a free member, thus you must wait a week I believe; before you can watch any new episode of current simulcasting shows.

You only get the free trail once.

However, I will send you one of my guest passes so you can watch the video.
yullah 
5085 cr points
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30 / M / london
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Posted 5/2/15
Thanks, I didn't realise I was watching anime for free for that past month.
They couldn't take payment from my card on since the 27 March.

They could have contacted me about it... anyhow I have sorted it out now.

Thank you so much!
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