Post Reply Crayon Shin Chan Error
Dronak 
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Posted 5/7/15 , edited 5/7/15
A day or few ago, while reading Crayon Shin-chan on my Android device, the app just locked up and crashed near the end of volume 7. I tried finishing the volume on the web site, but got an error when I did so. I just got an update to the Android app, so I thought I'd try again, but again, the app crashed as soon as I tried to go to the next page from where I left off in volume 7, and the web page (http://www.crunchyroll.com/comics/manga/crayon-shin-chan/volumes) is still returning an error. I don't think this is a problem on my end, considering two different methods of access are having issues, so could someone look into this and correct any issues there may be? Thanks.
Dronak 
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Posted 5/18/15 , edited 5/18/15
Ten days later, this problem still exists. Can someone please look into this? Thanks.

Edit: Chapter 8 won't open at all on my phone. It just gets stuck at the loading screen. This is the same as before. Chapter 9 does appear to load though. This is no different from before; I'm just adding this as extra information in case it helps.
One Punch Mod
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Posted 5/18/15 , edited 5/18/15

Dronak wrote:

Ten days later, this problem still exists. Can someone please look into this? Thanks.

Edit: Chapter 8 won't open at all on my phone. It just gets stuck at the loading screen. This is the same as before. Chapter 9 does appear to load though. This is no different from before; I'm just adding this as extra information in case it helps.


Have you contacted Customer Support directly? The forums are primarily for peer-to-peer support; for the most part customer support staff deal with direct requests before visiting the forums. Since you haven't received a reply here it seems that other users don't have a solution to suggest and staff are busy with directly reported issues.

The Contact Us form allows you to report the problem directly.
Dronak 
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Posted 5/18/15
I thought admins and similar staff monitored the help forums, but I guess direct contact will be necessary if they don't. Thanks.
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