Post Reply iOS Manga App Not Working, HELP!!!
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Posted 5/10/15
When I go to open the manga app on my iPhone it does the authenticating process and then it tells me "Could not connect to the server. Please check your network connection." I was wondering if this is happening with everyone else or its just me and if i could get some help if possible that work be great!! Thanks!!!!!!!
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Rabbit Horse
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Posted 5/10/15
did you check and make sure the internet is working on your tablet/smartphone?
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Posted 5/10/15
Yes I did, i even restarted my wifi, and restarted my phone as well, i dont know what else to try
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Posted 5/10/15
And I just now uninstalled and re-installed the app and the problem is still there!
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Rabbit Horse
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Posted 5/10/15
the problem might be on the server end. if that's the case only a staff member will be able to help you i'm afraid.
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Posted 5/10/15
Okay, thanks for trying anyways
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Rabbit Horse
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Posted 5/11/15
apparently several others are having this problem
http://www.crunchyroll.com/forumtopic-898807/i-cant-access-any-manga
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23 / M / Elephant
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Posted 5/11/15
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Posted 5/11/15
Okay, well at least it should be fixed sometime today since that tweet was yesterday. Thanks guys for all your help!
tzivya 
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Posted 5/11/15




I don't get why status updates aren't available on the site itself. Not everyone follows Twitter. Poor customer service that.
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Posted 5/11/15
Okay now it does work when opening the app but when it load none of the manga titles load. but it shows "My Favorites" and "My Bookmarks" and the "Settings", but when i go to click on the bookmark or favorite i want to read it say "The operation couldn't be completed. (Cocoa error 3840.) Can someone help me with this problem please and thank you!!!
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Posted 5/11/15

jellyfish537 wrote:

Okay now it does work when opening the app but when it load none of the manga titles load. but it shows "My Favorites" and "My Bookmarks" and the "Settings", but when i go to click on the bookmark or favorite i want to read it say "The operation couldn't be completed. (Cocoa error 3840.) Can someone help me with this problem please and thank you!!!

NVM I fixed the issue!!
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Posted 5/13/15

NVM I fixed the issue!!


Would you mind explaining how you sorted this issue please? I've been having the same problem for a couple of days now. xD
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Posted 5/13/15

halfblue99 wrote:


NVM I fixed the issue!!


Would you mind explaining how you sorted this issue please? I've been having the same problem for a couple of days now. xD


I'm not jellyfish, but this problem went away for me once I started reading something from my favorites list and then added a bookmark to it.

Now my bookmark section and everything seems to be okay.
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Posted 5/13/15


Well that's interesting, At least I now know I can read manga through my favorites tab. I'm still unable to read anything from my bookmarks or even from the front page though.

Ah well, I've e-mailed someone from the CR team so hopefully they can shed some light on this. :3
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