Post Reply Auto Renewal
1003 cr points
Send Message: Send PM GB Post
Offline
Posted 5/17/15
Hello, my premium membership for this month was set to expire on the 19th and I cancelled it today. It seems as though this either is still pending or has not been processed. I would like to cancel the auto-renewal, but get the message "you may not cancel your membership at this time."

Please cancel my membership and its renewal if you have not already. I would appreciate not being charged involuntarily again.
820 cr points
Send Message: Send PM GB Post
M / Philippines
Offline
Posted 5/18/15

chazz420 wrote:

Hello, my premium membership for this month was set to expire on the 19th and I cancelled it today. It seems as though this either is still pending or has not been processed. I would like to cancel the auto-renewal, but get the message "you may not cancel your membership at this time."

Please cancel my membership and its renewal if you have not already. I would appreciate not being charged involuntarily again.


Why do you want to cancel your subscription? Is there any problem with Crunchyroll?
One Punch Mod
85975 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 5/18/15

chazz420 wrote:

Hello, my premium membership for this month was set to expire on the 19th and I cancelled it today. It seems as though this either is still pending or has not been processed. I would like to cancel the auto-renewal, but get the message "you may not cancel your membership at this time."

Please cancel my membership and its renewal if you have not already. I would appreciate not being charged involuntarily again.


If you've not already contacted customer support directly, using the Contact Us form, please do so.
You must be logged in to post.