Post Reply Problem resetting password
3 cr points
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26 / M
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Posted 5/18/15 , edited 5/18/15
Ok so i bought a code for 1 month premium from a guy
He sent me a link (http://www.crunchyroll.com/membership_gift?code=7ZU9DLH36U4) and it worked ..i had to create an account to redeem it , and i did.
Everything was fine

Then I decided to give my account to a friend
so i told him to change my mail to his mail (from an option)
my mail was [removed by mod] and he changed it to his mail ([removed by mod])
Everything was fine again...

But 2-3 days later he told me he can't acces his account cuz it gave something with invalid username when he tried to log in..
so he decided to reset the password:


it didn't work and then i tried resetting it with my mail

same problem


i dont know what to do now
even when i got to the register page it said XXDogg is an availible name ..and that was the name of the account





and now when I search for xxdogg:



I have no idea what happend ..guess it got deleted?? maybe my friend did it by accident? IDK but what i know is that it doesnt work.
I need help cuz i want my account back ( for my friend)



Thanks for reading...........





One Punch Mod
85800 cr points
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F / Boston-ish
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Posted 5/18/15 , edited 5/18/15

xxdogg2 wrote:

...

I have no idea what happend ..guess it got deleted?? maybe my friend did it by accident? IDK but what i know is that it doesnt work.
I need help cuz i want my account back ( for my friend)


For privacy, I've removed the email addresses from your post. Please contact customer support directly (where you can provide the email addresses) using the Contact Us form, so they can research this.

My guess is that if you got the the gift code from just "some guy" and not someone you know and trust, it's possible it was a scam using a fraudulently obtained code, and that's why the account created using it might have been deleted. But it could also have been some other series of unfortunate events. So, best bet is that Contact Us form.

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