Post Reply Premium member but features are disabled, wasting days
imnr 
4084 cr points
Send Message: Send PM GB Post
20 / M / Canada
Offline
Posted 5/18/15
I was gifted 4 days of membership by staff due to premium benefits (no ads, 1080p videos) turning off when my 2 day trial ran out after i had purchased a one month membership (i purchased the subscription and activated the trial on the same day).. When that 1 month subscription ended yesterday the benefits were disabled again. The 4 days i was gifted for my missed time is now running out without me being able to use it!!! Please fix this as ONCE AGAIN im not receiving the premium benefits when im a premium member

Check my order history, active memberships, and the forum link below for proof. When i try and purchase another membership it just says "You already have a pending or active subscription"

Thread where i was responded and helped the previous time: http://www.crunchyroll.com/forumtopic-897671/1-month-membershipbought-and-2-day-trialcode-activated-at-same-time-code-running-out-disabled-premium-benefits


I love Crunchyroll and the services it provides but stuff like this makes me unsure if i'll purchase another subscription


Posted 5/18/15
it looks like you dont have a premium membership, since i cant see any symbol near your name
imnr 
4084 cr points
Send Message: Send PM GB Post
20 / M / Canada
Offline
Posted 5/18/15
Problem has been fixed, thanks Crunchyroll!
You must be logged in to post.