WEEKEND TICKETS GOING FAST!

PRICES GO UP AT THE GATE

PURCHASE TICKET
Post Reply IOS subs
45083 cr points
Send Message: Send PM GB Post
40 / M / Tucson, AZ
Offline
Posted 5/19/15
Is it possible to remove subs in iOS? I know you can if you're watching on the desktop version.
47127 cr points
Send Message: Send PM GB Post
21 / M / Sweden
Online
Posted 5/19/15

kraemder wrote:

Is it possible to remove subs in iOS? I know you can if you're watching on the desktop version.


Contact support or ask in the support forums
104633 cr points
Send Message: Send PM GB Post
56 / M / U.S.A. (mid-south)
Offline
Posted 5/19/15

kraemder wrote:

Is it possible to remove subs in iOS? I know you can if you're watching on the desktop version.

The subs for iOS (and all devices, apparently) are hard coded into the video.

Given that limitation, the only way CR could provide a non-subbed version would be to generate and store additional encodes without subs.

To clarify, "devices" refers to all platforms except the browser web player.


In the early days, CR tried soft subs with the iOS player, but had some issues with it. As they expanded to other devices, going with hard subs became the standard. Some platforms don't even support soft subs. For example, while the newer Roku units do, the older ones don't.

45083 cr points
Send Message: Send PM GB Post
40 / M / Tucson, AZ
Offline
Posted 6/1/15 , edited 6/1/15
Those devices are getting pretty old now. I keep hoping some day that Crunchy will go to soft subs again. Netflix has been using soft subs for years on iOS.

*edit*

I emailed customer support and they confirmed there is no way to watch videos without subs unless it's through a browser on a desktop operating system, i.e. Windows.
You must be logged in to post.