Post Reply My Queue
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30 / M / America
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Posted 6/2/15
On 3 separate occasions i keep finding anime returning to my Queue after i've removed them...they just won't go.
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36 / M
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Posted 6/11/15
I'm also experiencing the exact same thing. Either through my ipad or computer. Something is broken in their system.
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F
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Posted 6/11/15 , edited 6/11/15
I haven't had that problem matter of fact I just deleted something yesterday and it did not come back to haunt me yet
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20 / M
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Posted 6/11/15
Happened to me the other day when I tried removing One Week Friends from my queue. It was finally removed after trying for about 3 days. It's a bug that's been reported multiple times. I heard the staff is already working on fixing it.
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42 / M / A Mile High
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Posted 6/11/15
Yea, I think there are some bugs with the queue. Mine keeps shuffling the order by itself.
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40 / M
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Posted 6/11/15
Workaround I read from another thread suggests moving offending show to the top of the queue and then clicking remove. Worked for me, at least.
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28 / M / Colorado, USA
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Posted 6/11/15
The problem the Queue is experiencing seems to come and go, more as a matter of luck than how you handle it. I'm very particular about how I order shows in my queue, sometimes it saves my changes, sometimes I come back and notice it reverted to the prior state. Just try your changes again.
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F / New York
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Posted 6/11/15

ywonder wrote:

I haven't had that problem matter of fact I just deleted something yesterday and it did not come back to haunt me yet

same never happened to me o.O
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23 / M
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Posted 6/11/15
Honestly I did what other people said, moved some things around and removed a few shows. After this it worked fine, this was after removing the same shows multiple times. Of course this could have been pure coincidence, but you never know.
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16 / M / U.A Highschool
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Posted 6/11/15
Weird I don't have any trouble removing anything my queue but we I try to add it back it won't work
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M / Houston, Tx
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Posted 6/12/15
Maybe they're trying to tell you something..?
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M / Alaska
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Posted 6/15/15
Same here, for over a week. Whether removing a title from my queue with a PC or Roku 3 - the same title keeps reappearing and new titles I've added are removed. The whole "put the title you no longer want at the top of the queue" trick does not last for long.

I've seen only one response in a different thread 5 days ago from "starry", giving a temporary fix that does not last long.

Hello?

Crunchyroll?

Anybody there?

The very least CR can do is acknowledge the problem, instead of leaving frustrated members posting the same unanswered question over and over.
One Punch Mod
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F / Boston-ish
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Posted 6/15/15

Pudding_Head wrote:

Same here, for over a week. Whether removing a title from my queue with a PC or Roku 3 - the same title keeps reappearing and new titles I've added are removed. The whole "put the title you no longer want at the top of the queue" trick does not last for long.

I've seen only one response in a different thread 5 days ago from "starry", giving a temporary fix that does not last long.

Hello?

Crunchyroll?

Anybody there?

The very least CR can do is acknowledge the problem, instead of leaving frustrated members posting the same unanswered question over and over.


I'm not sure how this thread managed to stay General Discussion so long; I've now moved it to the Site Support forum, keeping company with the other reports/questions about this.

Both starry and Ezgi that I can recall offhand have acknowledged the problem in threads there, giving the short-term workaround and indicating they are aware of the problem and that the engineers are working on it. Quite honestly, I'm sure that's all they know right now.
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M / Alaska
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Posted 6/15/15 , edited 6/15/15

lorreen wrote:

I'm not sure how this thread managed to stay General Discussion so long; I've now moved it to the Site Support forum, keeping company with the other reports/questions about this.

Both starry and Ezgi that I can recall offhand have acknowledged the problem in threads there, giving the short-term workaround and indicating they are aware of the problem and that the engineers are working on it. Quite honestly, I'm sure that's all they know right now.


Thank you! (at least someone heard me)

It gets very frustrating when I do a general forum search for a problem like CANNOT REMOVE SERIES FROM QUEUE, see that many other members are sharing the same issue for days or even weeks, yet no one from Crunchyroll bothers to take a minute or two to respond.

Even if it's a reply as simple as "we don't know what the problem is... we'll look into it" every few days will tell us that CR is aware of the situation.
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