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3003 cr points
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Posted 6/7/15
Could anyone cancel my subscription for me as it will not let me cancel auto-renewal, it comes up saying -

Thank you for your response!
You may not cancel your membership at this time.
Your membership will not be cancelled until you click below.

Could any admins/moderators cancel my auto-renewal for me please? would be a great help!
One Punch Mod
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Posted 6/7/15

Camdej wrote:

Could anyone cancel my subscription for me as it will not let me cancel auto-renewal, it comes up saying -

Thank you for your response!
You may not cancel your membership at this time.
Your membership will not be cancelled until you click below.

Could any admins/moderators cancel my auto-renewal for me please? would be a great help!


Usually when I hear of this happening it's because there's currently a pending payment. If that seems likely you can just wait a day or so until the pending payment goes through, and then cancel.

If that doesn't seem likely, or that pending payment is exactly what you are trying to prevent, you should reach out to customer support directly, via the Contact Us form.
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