Post Reply am i premium member
5012 cr points
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15 / M / TX
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Posted 6/11/15
hear me out i had crunchyroll since september and no its making me watch naruto with ads and this never happen before and im furious i pay 6 dollars a month and it say it was paid off this month on the 4th. im very confused why this is happening and it wont let me watch episodes with a crown by it and say need to become premium member, but others episodes i can watch but that is new too. this never happens please help me.
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M / PH3NF1X
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Posted 6/11/15
no, if you were a premium member you would get no ads
next to your name you would have a premium icon
One Punch Mod
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F / Boston-ish
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Posted 6/11/15 , edited 6/11/15

gamerboykid wrote:

hear me out i had crunchyroll since september and no its making me watch naruto with ads and this never happen before and im furious i pay 6 dollars a month and it say it was paid off this month on the 4th. im very confused why this is happening and it wont let me watch episodes with a crown by it and say need to become premium member, but others episodes i can watch but that is new too. this never happens please help me.


You should contact customer support directly using the Contact Us form to get this resolved.

You are definitely not showing up as premium right now, so if you are sure that payment that was made was not associated with another account, it does look like there's some problem. They should be able to see what's going on and get things straightened out.
Posted 6/11/15
You also would need to pay for Premium. Premium costs 7 dollars a month for normal. 12 dollars a month for Premium+. Premium + gets the advantage of this cool lightning bolt to the side of your name and makes you feel all special until they update Premium+ more. We get really good deals on CR Store as well. Your best bet for what Premium users get is to go to the home page and look at what premium offers. Hope this helps.
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