Post Reply It won't allow me to cancel my free trial subscription. HEEELLLPPPP!!!!!!!!
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Posted 6/11/15
Every time I press the cancel free trial button, a pop up pops up saying "you cannot cancel your free trial while your account is being validated. Please try again at a later moment."
How can I cancel my subscription if that keeps popping up. I want to Cancel it ASAP. I feel like crunchyroll is holding me hostage for doing this.
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Posted 6/11/15

eparaiso wrote:

Every time I press the cancel free trial button, a pop up pops up saying "you cannot cancel your free trial while your account is being validated. Please try again at a later moment."
How can I cancel my subscription if that keeps popping up. I want to Cancel it ASAP. I feel like crunchyroll is holding me hostage for doing this.


You need to wait somewhere between 24-48 hours until the bank has completed release of your CC validation (your bank is holding you captive, not CR). After that completes you should be able to cancel.

Be aware though, that your free trial period will end immediately upon cancellation. In effect you will have said "I tried it and I didn't like it", so there's no reason for CR to keep the premium access in place.
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Posted 6/11/15
Thanks! I shall wait then.
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