Post Reply Live Stream Ban.
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Posted 6/14/15
I got banned from a Live Stream a while ago... A little over a year I believe, could be wrong. I saw the Live Stream Rules page that I had the option of messaging a moderator to discuss coming back in. So I did, on the 3rd of April. I was told that I was no longer banned as of April 4th.

However, when I started viewing another Live Stream in May, the session still tells me I'm banned. How long am I supposed to wait for this ban to truly be lifted or is it something that's be automatic and I'm just having some problems?
I decided to message BasouKazuma about this delay but that was 16 days ago and he hasn't gotten back to me.

What should I do?

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Posted 6/14/15 , edited 6/14/15

ItsNatu wrote:

I got banned from a Live Stream a while ago... A little over a year I believe, could be wrong. I saw the Live Stream Rules page that I had the option of messaging a moderator to discuss coming back in. So I did, on the 3rd of April. I was told that I was no longer banned as of April 4th.

However, when I started viewing another Live Stream in May, the session still tells me I'm banned. How long am I supposed to wait for this ban to truly be lifted or is it something that's be automatic and I'm just having some problems?
I decided to message BasouKazuma about this delay but that was 16 days ago and he hasn't gotten back to me.

What should I do?



I'd recommend contacting darlingdanichan to see if she can take a look and see what the issue is.
One Punch Mod
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Posted 6/14/15

ItsNatu wrote:

I got banned from a Live Stream a while ago... A little over a year I believe, could be wrong. I saw the Live Stream Rules page that I had the option of messaging a moderator to discuss coming back in. So I did, on the 3rd of April. I was told that I was no longer banned as of April 4th.

However, when I started viewing another Live Stream in May, the session still tells me I'm banned. How long am I supposed to wait for this ban to truly be lifted or is it something that's be automatic and I'm just having some problems?
I decided to message BasouKazuma about this delay but that was 16 days ago and he hasn't gotten back to me.

What should I do?



Sorry to hear that! We've noticed recently that due to system glitches we've had some unbanned users get rebanned (and banned folks get unbanned) in livestream, so we try to correct those situations as we hear about it. I definitely see a note indicating we had unbanned you, so I'm sorry that you then found yourself still banned.

Unfortunately mods can only ban and unban while a livestream is in progress. I'll add your name to a list of folks to unban at the start of the next livestream, but to be most certain we don't forget to, I suggest PMing me just before the next livestream (or shortly after it's started) to remind me so I can have whoever happens to be modding the stream at that time do the unban.

Anime Expo (starting Thursday July 2) is the next livestream that I'm aware of.
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Posted 6/14/15
Alright. Thank you, I appreciate it. :3
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