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Post Reply Gift membership not available
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Posted 8/24/15
The product you requested does not exist.
Der Zoodirektor
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Posted 8/25/15

schnauke wrote:

Also gestern konnte ich noch nicht per Paypal ein Abo abschliessen.


Jo, weil du schon ein Probeabo hattest und vorzeitig beendet hast. Es wird noch 'ne Weile dauern, bis es in der Situation wieder möglich sein wird ein Abo abzuschließen. Schreib mir mal an den deutschen Support (Seite auf Deutsch, dann auf /contact), dann regeln wir das mit den Gift Memberships.
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Posted 8/25/15

shinryou wrote:


schnauke wrote:

Also gestern konnte ich noch nicht per Paypal ein Abo abschliessen.


Jo, weil du schon ein Probeabo hattest und vorzeitig beendet hast. Es wird noch 'ne Weile dauern, bis es in der Situation wieder möglich sein wird ein Abo abzuschließen. Schreib mir mal an den deutschen Support (Seite auf Deutsch, dann auf /contact), dann regeln wir das mit den Gift Memberships.


Soll ich als problem "Konto/Login" oder "Premium-Mitgliedschaft" auswählen???
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Posted 8/25/15

Benediction wrote:

The product you requested does not exist.


Are you getting that for the 1-month membership or are you trying to get an annual or 3-month membership? (Last I knew the annual and 3-month weren't being made available, but monthly was.)

Der Zoodirektor
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Posted 8/25/15 , edited 8/25/15

lorreen wrote:


Benediction wrote:

The product you requested does not exist.


Are you getting that for the 1-month membership or are you trying to get an annual or 3-month membership? (Last I knew the annual and 3-month weren't being made available, but monthly was.)



I'll look into getting the monthlies back tomorrow morning.
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Posted 8/25/15


both 1 month and 3 month membership gift are still unavailable to be purchased, i don't know if it's just my country (Australia) or everywhere else as well.
Der Zoodirektor
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Posted 8/25/15

Benediction wrote:
both 1 month and 3 month membership gift are still unavailable to be purchased, i don't know if it's just my country (Australia) or everywhere else as well.


All types of gift memberships are currently disabled. Sorry about that.

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Posted 8/25/15


ahh okay, do you have an estimated time for when it will come back online?
Der Zoodirektor
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Posted 8/25/15

Benediction wrote:



ahh okay, do you have an estimated time for when it will come back online?


I'll talk about this with my colleagues later today (early morning US time).
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Posted 8/25/15


okay thank you for the update, hope to hear good news soon :3
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Posted 8/26/15
Any kind of update on this?
Der Zoodirektor
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Posted 8/26/15
They are back now.
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Posted 8/26/15 , edited 8/26/15
Nice! at least the gift cards are back And everyone lived happyly ever after . Or do they?
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Posted 8/26/15
they are indeed back but each time i go to purchase it...


Der Zoodirektor
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Posted 8/27/15
Hmmmmm, that's interesting. I'll check it out.
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