Post Reply Animes do not stay in my Queue
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M / Moon
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Posted 6/19/15 , edited 6/19/15
Basically what the title says is my issue.
I would go through many animes and add the ones I am interested in watching into my queue. It will stay in there until i turn off my device. Then when I go to turn it back on, my queue is wiped except for 2 animes, but I added like 15. Some days my queue returns and some days it does not. This also happens on my macbook, my iPad, and my samsung galaxy note 4. My queue never wants to stay with me! Please help!

also, when I go to readd the animes into my queue it says that it already in my queue. I go to check and it's not there...
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F / Boston-ish
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Posted 6/19/15 , edited 6/19/15

TheMoonjung wrote:

Basically what the title says is my issue.
I would go through many animes and add the ones I am interested in watching into my queue. It will stay in there until i turn off my device. Then when I go to turn it back on, my queue is wiped except for 2 animes, but I added like 15. Some days my queue returns and some days it does not. This also happens on my macbook, my iPad, and my samsung galaxy note 4. My queue never wants to stay with me! Please help!

also, when I go to readd the animes into my queue it says that it already in my queue. I go to check and it's not there...


This sounds like the same issue that's been reported a lot in the Site Support / Minor Questions forum, and is not specific to iOS. The engineers are working on.

The temporary workaround seems to be to move something in the queue and refresh the page -- then the newly added shows should be displayed and newly removed shows should not.

However, that really is just a short-term fix that sticks for just a couple of days, so you'll need to use the move something in queue trick every few days.
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M / Moon
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Posted 6/19/15
Ah, that's fairly annoying.
Well I hope they fix it soon! I mean it's a minor inconvenience, but considering we pay for premium, it's something I'd like to be working properly.

Thank you for the quick responce!
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24 / F
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Posted 6/19/15
I was about to post a question about this same issue after I noticed that an anime I added last night wasn't in the queue but it wouldn't let me add it, saying it was already in there.

I found that the anime can be found in your History, though. Not as convenient, but it's something until the issue is fixed.
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M / Moon
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Posted 6/20/15
Yeah I've been using the history method too.
The only thing is when an anime is put in your queue it actually continues playing after the episode you just watched. (Like Netflix does)
With just using history, you still gotta click back and choose the next episode.
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72 / M
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Posted 7/8/15
I'm having this problem as well as another that seems to be related. I have several titles which I've watched. I go to delete them from the iOS app on my iPad and all but four titles vanish - AND the one I was trying to delete, Toradora, won't delete. Same issue has been noted on my Roku. Very annoying as I go through and select a number of titles I'd like to watch, only to see them disappear.
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Posted 7/8/15

brer_rabbit10 wrote:

I'm having this problem as well as another that seems to be related. I have several titles which I've watched. I go to delete them from the iOS app on my iPad and all but four titles vanish - AND the one I was trying to delete, Toradora, won't delete. Same issue has been noted on my Roku. Very annoying as I go through and select a number of titles I'd like to watch, only to see them disappear.


have you tried moving something in your queue (from the /home/queue webpage), then refreshing the page?

Here's what I (and others) have been recommending when folks report that shows they remove are still showing, and shows that they've added don't show. Please note that it is a temporary fix, that you'll probably have to repeat every few days even if it works the first time.

1) Move the last item displayed in your queue to the top (may also work if choosing other items in your queue, I believe)
2) Refresh the queue page

This should result in items you've removed from queue no longer being displayed, and newly added items showing up.*

It is known that this "sticks" only temporarily and that you'll need to repeat it every couple of days.

*Note that when adding new season simulcasts to the queue it is normal for them not to be displayed in the queue until there is an actual episode or episode placeholder being displayed on the show's page.
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72 / M
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Posted 7/8/15
Yup. Well, I've tried removing things from that location and in some cases nothing happens. Gone so far as to reboot afterwards with no change. Eventually the missing shows come back, but I can't identify the situation where or when that happens.
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72 / M
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Posted 7/8/15
Okay. I went to the Anime/A-Z and chose one new series, went back to the Home/Queue and, lol and behold, everything was back. HOWEVER, in trying to add the series, I went through four attempts with other series trying to add them and non would add. Suggestions?
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