Post Reply Contacting customer service when taking too long
33014 cr points
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22 / F / Houston
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Posted 6/21/15
I need to contact them ASAP but I've waited all day and nothing.
58932 cr points
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30 / M / Dallas, TX
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Posted 6/21/15

natnat1107 wrote:

I need to contact them ASAP but I've waited all day and nothing.


You may not get an immediate response over the weekend.

Outside of the contact form/email and forums, there's no other official way to get in touch with CR staff.
33014 cr points
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22 / F / Houston
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Posted 6/21/15
Alright, thank you
Kiki's Customer Support Service
Kiki 
100008 cr points
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F / Nova Scotia
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Posted 6/22/15 , edited 6/22/15

natnat1107 wrote:

I need to contact them ASAP but I've waited all day and nothing.


So it seems your inquiry is regarding a store purchase.

Store support currently runs from 9am-5pm PST, Monday-Friday.

Someone will reply back to your email later on today when they punch in for work pacific time. :]

Apologies for the inconvenience.
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22 / M / Missouri
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Posted 6/24/15
What about for regular site support? My inquiry is taking a long while as well.
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