Post Reply Membership Problem
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Posted 6/29/15 , edited 9/15/16
Hi, I decided to do the free trial then I forgot the email address that i used on the account.
i tried every email that i know to forgot the password but i cant seem to find the right email
to the credit card that i used. I also tried the contact us method but i haven't gotten any reply yet.
this was shown on my bill CRI*CRUNCHYROLL MEMBER 415-503-9235 CA
T4953131-5. if anyone can help me. thanks
Der Zoodirektor
25795 cr points
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35 / M / Germany
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Posted 6/29/15 , edited 10/29/16

akibin10 wrote:

Hi, I decided to do the free trial then I forgot the email address that i used on the account.
i tried every email that i know to forgot the password but i cant seem to find the right email
to the credit card that i used. I also tried the contact us method but i haven't gotten any reply yet.
this was shown on my bill CRI*CRUNCHYROLL MEMBER 415-503-9235 CA
T4953131-5. if anyone can help me. thanks


Please /contact our customer service for help. This is not an issue we can help you with via the forums.
1005 cr points
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Posted 6/30/15
okay. Thank You.
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Posted 3/27/17
Hi, I also signed up for the free trial but when I tried signing up with a new bank card I got a message saying this card was already used for a free trial and I'd have to pay. So I chose to upgrade for the 6.95 charge but it then told me there was a problem with a transaction. I thought maybe it had something to do with the internet connection problems I was having so I just kept re-trying. Then I looked to my bank account and there were 9 charges with CRI*CR PAYMENT VERIF followed by some numbers and they were all $0.00 charges. I just want to know if it has something to do with me re-trying the upgrade and if these will all turn into $6.95 charges eventually even though I just thought it wasn't going through.
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