Post Reply Can't log in online/because of sync with Xbox
3 cr points
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23 / M
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Posted 7/1/15
Hey, so I tried to log in online with my email that I use for my Xbox Live account, but it says it's not recognized. I'm trying to cancel before the 14 day trial ends so I'm not charged. Anybody gone through this before?
The Wise Wizard
99871 cr points
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56 / M / U.S.A. (mid-south)
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Posted 7/1/15

twerxbee wrote:

Hey, so I tried to log in online with my email that I use for my Xbox Live account, but it says it's not recognized.

If you are trying to log in on the website, also give you username a try in place of your e-mail address.

Der Zoodirektor
23357 cr points
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34 / M / Germany
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Posted 7/1/15

twerxbee wrote:

Hey, so I tried to log in online with my email that I use for my Xbox Live account, but it says it's not recognized. I'm trying to cancel before the 14 day trial ends so I'm not charged. Anybody gone through this before?


Reach out to us via the /contact form please.
5 cr points
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21 / M
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Posted 7/4/15
i am having the same issue, also created a support ticket a few days ago and yet to get a reply
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