Post Reply somebody's been using my account
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22 / F
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Posted 7/6/15 , edited 7/6/15
Hello,
According to my Crunchyroll account's history, somebody has been using my account when I haven't. The last time I used my account was 11/30/14. But, activity started on 4/22/15 and they've been using my account ever since. I wouldn't have known about it if I hadn't checked my bank account today. Apparently, someone bought a Premium+ membership yesterday for a whole 12 months which equals $99.95 dollars out of my account. I'm an unemployed college student. I can not afford that. I've contacted my bank and there is going to be a lot of paperwork for me to do. I've already contacted Crunchyroll twice about this. Do you think I can get this resolved with Crunchyroll or am I better of filing a report with my bank?
4013 cr points
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22 / F
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Posted 7/6/15
Nevermind the issue has been solved. Thank you for listening, Crunchyroll.
Der Zoodirektor
23381 cr points
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34 / M / Germany
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Posted 7/6/15
Did you write to our customer service about it?
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