Post Reply Unauthenticated Request
4010 cr points
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22 / M
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Posted 7/12/15
Every single night, without fail the application logs itself out and when I try to log in, comes up with the error "Unauthenticated Request" meaning I have to go into my account and deactivate the device, and try to sign in again. This is getting frustrating, does anyone know a permanent fix for this problem? Is it because my device is rooted, or the fault of the custom OS? Or is the app just poorly developed?

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58688 cr points
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30 / M / Dallas, TX
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Posted 7/12/15

WiseOgre wrote:

Every single night, without fail the application logs itself out and when I try to log in, comes up with the error "Unauthenticated Request" meaning I have to go into my account and deactivate the device, and try to sign in again. This is getting frustrating, does anyone know a permanent fix for this problem? Is it because my device is rooted, or the fault of the custom OS? Or is the app just poorly developed?


Potentially. It might help others help you troubleshoot if you stated which device you're using, to see if it's common for the platform.

Personally, I would suggest not rooting a device until you fully understand that not all apps or features will work exactly as expected.
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