Post Reply Panasonic Viera - App
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34 / M
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Posted 7/21/15 , edited 7/21/15
Just opened my Crunchy app on my smart TV and its says it will stop working on August 2015??? :-O Why?????
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M / Houston, Tx
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Posted 7/21/15
Not sure, I got that message too.
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F / Boston-ish
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Posted 7/21/15 , edited 7/21/15

Keltrian wrote:

Just opened my Crunchy app on my smart TV and its says it will stop working on August 2015??? :-O Why?????


Biggle wrote:

Not sure, I got that message too.


I've moved this over to Site Support, where there are a couple of threads about this.

The app is being discontinued on smart TVs, as was mentioned previously in the help forums by customer support. It also appears that some people received an email notice about it.

The /devices page has been updated to reflect those on which the app is currently supported. Based on discussion in some of the other threads it's not entirely clear if the app will continue to work on some devices and simply not be supported, or if it will disappear entirely from those devices.
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34 / M
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Posted 7/21/15
What abour Chromecast?
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M
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Posted 7/21/15
chromecast is supported and a cheap way to go. Just be aware that based on their past there is no guarantee it will work more than a year or two. For now yes chromecast is a good idea. A pi2 or something with kodi may work longer.
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41 / M
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Posted 12/25/16
I am, to be honest, not impressed with this move. Nor am I impressed with the move to cancel support for Samsung Smart TVs, as well - for, even though I don't own one, I understand completely why people would opt for another brand of smart TV.

You have, in one move, completely delegitimised any argument you might have against people downloading their anime via torrents. When torrents become the easy option once again (because forcing consumers to constantly juggle and/or upgrade devices because of shifting vendor support ISN'T a sane option) then you shouldn't be surprised when people decide to do it the easy way again.

Apart from anything else, telling consumers they have to buy yet more crap and throw things in the landfill isn't a very environmentally-friendly message! Have a think about how much extra garbage this move of yours has created, and you should be prepared to be sobered. However many extra Amazon thingies, Google whatevers, et cetera have had to be purchased - simply to continue doing what the old device was perfectly capable of - simply because your developers were too bloody lazy to support the platforms you'd encouraged people to buy in the first place? Who's to say you won't dump the Chromecast, Apple TV or anything you DO currently support? Who can possibly ever take you at your word, again? What will happen to all those extra devices when THEIR manufacturers decide to drop support?

General rant, here: The anime industry has done very little to protect its commercial interests. There are many titles available in Japan, but none with good English subtitles on them. It is very difficult to buy DVDs/blu-rays in Japan and actually enjoy them with English subtitles (the Studio Ghibli DVDs and blu-ray releases being a notable exception from the norm - I know; I own them all.) Crunchyroll was, for a short time, a nice glimpse of the future - where enjoying subtitled anime was a simple point-and-click experience, rather than having to deal with torrents and codec support. Unfortunately, this future wasn't sustainable, it would seem: If I have to start attaching devices to my TV to start watching anime again, it may as well be a PC or Mac with a torrent client and the appropriate codec support.
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57 / M / U.S.A. (mid-south)
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Posted 12/25/16

Joovilhar wrote:

You have, in one move, completely delegitimised any argument you might have against people downloading their anime via torrents. When torrents become the easy option once again (because forcing consumers to constantly juggle and/or upgrade devices because of shifting vendor support ISN'T a sane option) then you shouldn't be surprised when people decide to do it the easy way again.

It isn't as if supporting a platform is a "write it once and then forget about it" type of endeavor, especially if the platform itself makes updates, or updates become necessary on the provider's end.

It is easy as a consumer to say a service should support any platform the consumer wants to use, but the smaller the service, the less financially sound that is for the service. CR isn't Netflix by a long shot, they aren't even in the same league as Amazon or Hulu. (In fact, they are #8, compared to 1-3 for those services). As an example, If only 1.2% of Netflix's subscribers used a specific platform, that would be more people than if every subscriber on CR used that platform.


As to "buying more crap" and "throw things in the landfill", part of not having to do that is making the correct choice in the first place. While you may not be interested in it now, there are other services that aren't available on your smart TV. For example, if you wanted to subscribe to Funimation's service, you'd be out of luck. If you wanted to subscribe to The Anime Network, likewise. If you wanted to subscribe to Amazon Prime Video, that depends on which set you had. Meanwhile, if you had purchased a Roku, all would be available to you.

Also, if you "throw things in the landfill" simply because they don't fit your own specific needs anymore (despite still being functional), it is you that is being irresponsible, not the service that doesn't support it. Just because you don't feel a device isn't useful to you anymore doesn't mean someone else wouldn't appreciate it.



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