Post Reply Ads are appearing on videos and manga.
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Posted 7/28/15
Well, I just opened a video and there was an ad playing in the background and when I opened manga there was also an ad.
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25 / F / The moon
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Posted 7/28/15
Those things are annoying but got to make money somehow. My aunt watched a 9 minute video on youtube of some random dude going through life and falling in love with his own pimple. My aunt was only on there to watch a music video and the damn ad was longer than the music video. When the ad was over with my aunt had to get off. She already had enough of the internet for one day. Youtube sucks because of ads.
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Posted 7/28/15
Are you a premium member? If you aren't then ads are normal, and if you are, contact Crunchyroll directly.
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Posted 7/28/15 , edited 7/28/15

Dabossman26 wrote:

Are you a premium member? If you aren't then ads are normal, and if you are, contact Crunchyroll directly.

The easiest way to know if someone is a premium member is to check if they have a star/crown/lightning bolt beside their name and I am a premium member.



jackrabbit92 wrote:

Those things are annoying but got to make money somehow. My aunt watched a 9 minute video on youtube of some random dude going through life and falling in love with his own pimple. My aunt was only on there to watch a music video and the damn ad was longer than the music video. When the ad was over with my aunt had to get off. She already had enough of the internet for one day. Youtube sucks because of ads.


I am a premium member, I guess I did forget to write that.

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Posted 7/28/15 , edited 7/28/15

ryan10021 wrote:


jackrabbit92 wrote:

Those things are annoying but got to make money somehow. My aunt watched a 9 minute video on youtube of some random dude going through life and falling in love with his own pimple. My aunt was only on there to watch a music video and the damn ad was longer than the music video. When the ad was over with my aunt had to get off. She already had enough of the internet for one day. Youtube sucks because of ads.


I am a premium member, I guess I did forget to write that.


I've seen them before becoming a premium member, glad I don't have to deal with them now. That reply must be for someone else? lol
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Posted 7/28/15

jackrabbit92 wrote:


ryan10021 wrote:


jackrabbit92 wrote:

Those things are annoying but got to make money somehow. My aunt watched a 9 minute video on youtube of some random dude going through life and falling in love with his own pimple. My aunt was only on there to watch a music video and the damn ad was longer than the music video. When the ad was over with my aunt had to get off. She already had enough of the internet for one day. Youtube sucks because of ads.


I am a premium member, I guess I did forget to write that.


I've seen them before becoming a premium member, glad I don't have to deal with them now. That reply must be for someone else? lol

No, I assumed when you said: "Got to make money somehow" it was because you assumed I did not have a premium membership and I apologize.

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Posted 7/28/15 , edited 7/28/15

ryan10021 wrote:

No, I assumed when you said: "Got to make money somehow" it was because you assumed I did not have a premium membership and I apologize.



It's okay you don't have to apologize you wasn't in the wrong or anything, usually ads are paying for the website to be free like youtube and, of course, to buy their products and stuff. Idk about crunchyroll though.It's my fault.
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☆Land of sweets☆
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Posted 7/28/15
what point is there to have a premium account if you still have to watch ads..?
Dragon
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Posted 7/28/15

ryan10021 wrote:

Well, I just opened a video and there was an ad playing in the background and when I opened manga there was also an ad.


I moved this over to Site Support in the hopes that you might get an answer, as you should not be seeing ads as a premium member.

You might also consider using the Contact Us link at the bottom of the page - it's a direct line to support staff, and reports your browser and such, which may help them figure out why you ended up with ads when they shouldn't be there.
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Posted 7/28/15

MakotoKamui wrote:


ryan10021 wrote:

Well, I just opened a video and there was an ad playing in the background and when I opened manga there was also an ad.


I moved this over to Site Support in the hopes that you might get an answer, as you should not be seeing ads as a premium member.

You might also consider using the Contact Us link at the bottom of the page - it's a direct line to support staff, and reports your browser and such, which may help them figure out why you ended up with ads when they shouldn't be there.


Thank you, Dragon mod.
Der Zoodirektor
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Posted 7/28/15
An ad running in the background sounds odd. Did you check yet whether you browser was hijacked by malware?
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56 / M / U.S.A. (mid-south)
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Posted 7/29/15 , edited 7/29/15

shinryou wrote:

An ad running in the background sounds odd. Did you check yet whether you browser was hijacked by malware?

If one is running Chrome, disabling extensions and seeing if the ads go away should also be advised. Some extensions that previously had no adware in them get purchased, and then ad-serving elements are injected with an update:
http://arstechnica.com/security/2014/01/malware-vendors-buy-chrome-extensions-to-send-adware-filled-updates/

I suddenly had a self-playing video ad on a page that had never had one before, as well as an ad bar at the lower right. I first disabled a certain Chrome extension I used for grabbing full page screenshots, refreshed the page, and the problem went away. (Another recent one I installed was next on the hit list if that had not worked).

There is a free extension (that also has a paid pro version) that scans for adware-enabled extensions:
https://www.extensiondefender.com/
https://chrome.google.com/webstore/detail/extension-defender/lkakdehcmmnojcdalpkfgmhphnicaonm


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Posted 9/30/15
I am also seeing ads. I'm watching Gingitsune on an Android tablet. Tried signing out and in, as well as Uninstaller and reinstalling the app to no avail. If you find a solution please let me know.
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