Post Reply why is the crunchyroll app gone off my smart tv
17003 cr points
Send Message: Send PM GB Post
Offline
Posted 7/30/15
I have a Samsung smart TV and have had the crunchyroll app on there since ive had it.(about a year) The last couple of days it wouldt let me access it and last night it deleted itself of my app list. It is no longer on samsungs app list for download ither. I just want to know if crunchyroll is no longer having an app with them or if Samsung did it. Also i would like to know if the app is coming back.
7497 cr points
Send Message: Send PM GB Post
28 / F / Canada
Offline
Posted 7/30/15
Crunchyroll dropped the Smart TV app yes
28456 cr points
Send Message: Send PM GB Post
47 / M / Пенсильвания, США
Offline
Posted 7/30/15
Someone in the Crunchyroll decision making chain decided that many of the smart tv apps had to go, not just Samsung. Many of us have asked why this happened but no answer has been forthcoming.
26298 cr points
Send Message: Send PM GB Post
30 / M
Offline
Posted 7/30/15

Shishiosa wrote:
Many of us have asked why this happened but no answer has been forthcoming.


Low user numbers is the official line. http://www.crunchyroll.com/forumtopic-911125/samsung-smart-hub-app-crunchyroll-says-no-connection-help?pg=1#50713085

OP to answer the last bit of your question it might come back in the future but not anytime soon.
13013 cr points
Send Message: Send PM GB Post
Offline
Posted 8/11/15
I'm disappointed in this action.

What's the problem with low user count? What is it that it costs money to develop the special app? The app on my Samsung blueray/smart box did look different then my phone.

So what do I need to do then?
1) Hook up my phone to my TV? I think there are adapter cables that will let me do this. This is less desirable because of my phone's battery.
2) hook up my laptop? This will work it just seems wrong to have to hook up a laptop to the TV to watch big screen CR.

Are there other android based TV boxes that will work? Is the safest bet to look for ones that will run apps from the google play store?
43662 cr points
Send Message: Send PM GB Post
60 / M / Earth
Offline
Posted 8/11/15

Anon578 wrote:

I'm disappointed in this action.

What's the problem with low user count? What is it that it costs money to develop the special app? The app on my Samsung blueray/smart box did look different then my phone.

So what do I need to do then?
1) Hook up my phone to my TV? I think there are adapter cables that will let me do this. This is less desirable because of my phone's battery.
2) hook up my laptop? This will work it just seems wrong to have to hook up a laptop to the TV to watch big screen CR.

Are there other android based TV boxes that will work? Is the safest bet to look for ones that will run apps from the google play store?


Does it have to specifically be an Android device? The full list of officially supported devices (not just android) is here: /devices

The Roku stick is around $50, occasionally discounted to $40. (I prefer the full Roku 3 (at $100) because the remote has a headphone jack, and the interface is a bit faster and smoother) I find the Roku the most appealing because it has the most channels (2000+ and continually growing) of any of the other devices, smart TVs included, although there are a lot of those channels you won't actually ever use.

Or, if you already have an Xbox or PS3/4, those have official CR apps available but I wouldn't buy a game console just to only watch CR.

Even though it isn't supported, I managed to side load the android app (v 1.1.2 to avoid the newer touch controls in the newest 1.1.4 version) to my Fire TV stick $40 retail, occasionally available cheaper (I bought one early for only $20), which the side-loaded app mostly works except for search.

Also Plex is supposed to be an option if you have a PC available to your home network that can run the Plex server software with the unofficial CR plug-in, I seem to remember that there is a Plex app for Samsung. I managed to get Plex running on my Roku at the time they initially changed and messed up their official app. But since the official CR Roku app is at least mostly functional now, I went back to it, but I still liked the old interface much better. I wish they would have imitated the android app for that instead of the PS3 as their design choice.

And I have seen reports of Kodi (XBMC) working, but even though I got Kodi up and running on my Fire TV stick, I couldn't get the unofficial CR app to work on it, and most likely won't bother because the side-loaded android app works well enough for me.
60042 cr points
Send Message: Send PM GB Post
36 / M / Indy
Offline
Posted 10/20/15
To say that I am pissed off that I cannot use crunchyroll on my tv is f$&king understatement. I cannot believe that they took the app down due to low usage. You cannot tell me that more people have roku and other devices than smart tv's.. Especially considering you need a tv for all the devices less the phones. I really will have to consider cancelling my 7 year long membership for this
58682 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 10/21/15

Supernas wrote:

To say that I am pissed off that I cannot use crunchyroll on my tv is f$&king understatement. I cannot believe that they took the app down due to low usage. You cannot tell me that more people have roku and other devices than smart tv's.. Especially considering you need a tv for all the devices less the phones. I really will have to consider cancelling my 7 year long membership for this


Just because there smart TVs in the market doesn't mean there are more CR users with TVs as their primary devices, just that they have a larger potential user base.
The Wise Wizard
100955 cr points
Send Message: Send PM GB Post
56 / M / U.S.A. (mid-south)
Offline
Posted 10/22/15

Supernas wrote:

I cannot believe that they took the app down due to low usage. You cannot tell me that more people have roku and other devices than smart tv's..

If people are buying almost any TV except one at the low end, they end up getting a smart TV. That doesn't mean they are going to be interested in using those functions. If someone buys a Roku, Apple TV, etc., you can bet they are buying it for the function for which it was designed; streaming TV off the internet.

You must be logged in to post.