Post Reply Could not redeem Chromecast offer
1003 cr points
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Posted 7/30/15
Hi there!

I signed-up to Crunchyroll via my Chromecast offer for 30 days of free premium trial, but my account shows I have only 14 days.

I guess the problem happened because, after trying to redeem the offer, I couldn't immediately enter my payment information. After a couple of days, I entered the CC info and got only 14 days instead of 30 days of trial.

I tried to use the Chromecast promo again, but the Chrunchyroll site says: "Sorry, you are ineligible for the free trial because you already had a free trial or are currently a Premium Member."

Did anyone else had the same problem? Any suggestion about how to solve this? I've already contacted the support, but it seems it might take a while to get an answer...

5 cr points
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Posted 9/15/15
I had the exact same problem. I tried redeeming the Chromecast offer (30 day Trial) and somehow ended up signing up for the 14 day trial. The chromecast offer no longer shows
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