Post Reply Premium account hacked/ email changed
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Posted 8/1/15 , edited 8/1/15
So I went to watch all my fav shows last night and got the same horrible crushing feeling that I once experienced years ago in my WoW days. Password was incorrect, and my email was not in the system. I

was wondering if I could get some moderator love and get my account reverted back to the original email so I can get my Otaku on. I had an outdated password that was pretty weak and I will of course be changing it. Thanks for the help!

Original account: funkstylz

If you need to verify email plz PM me, I don't want to feed the trolls.
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Posted 8/2/15
48 hours without Crunchyroll premium.
Otter Modder
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Posted 8/2/15
Have you contacted support about it? They are the only ones who can help you with this. A wild Starry might appear, though.
Der Zoodirektor
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Posted 8/2/15

funkstylz83 wrote:

48 hours without Crunchyroll premium.


Did you /contact our cusotmer service yet? I looked at your account and I require some feedback from your end to help you, which I don't want to do on the forums.
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Posted 8/3/15
I did contact customer support immediately and am still waiting for a response.
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Posted 8/3/15
Just got a response from Tobias, but it looks like he reset the account I'm using now (the one I created for this post) instead of my old one, but he emailed me on the original accounts email so now I'm really confused. He also said he changed the password but didn't say what it was. Anyone around tonight? its 72 hours!
Der Zoodirektor
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Posted 8/4/15

funkstylz83 wrote:

Just got a response from Tobias, but it looks like he reset the account I'm using now (the one I created for this post) instead of my old one, but he emailed me on the original accounts email so now I'm really confused. He also said he changed the password but didn't say what it was. Anyone around tonight? its 72 hours!


Use the password reset form for your old account. It has a randomized password right now.
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Posted 8/4/15
Good to go, the host errors were preventing me from doing that for about 20 minutes last night. It took a while, but I finally got all 3 screens filled out and my password changed. Case Closed!

Thanks!
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