Microsoft is Crap. Need Help.
14233 cr points
Send Message: Send PM GB Post
M / USA
Offline
Posted 8/2/15 , edited 8/2/15
Microsoft has been pissing me off the past couple of weeks and is being absolute crap. I need help resolving these issues. I've already researched these topics via the Internet but many of the sources I found were not helpful or 3+ years old.

Instance one: Microsoft keeps asking for my password on my xbox one every time I sign in and I've changed the settings to instant sign in and save password so that I would sign in with ease. I have to type my long password in with a controller multiple times a day, every single day. (I got my xbox one 3 weeks ago)

Instance two: I was not able to affiliate my outlook email with my xbox account since my outlook email was given it's own xbox acount. The email on my xbox account is outdated by 7+ years. I've tried finding a way to delete the xbox account on my outlook email but have been unsuccessful.

Instance three: Microsoft will not let me sign out on either Bing or Xbox.com. I keep spam pressing sign out and it just takes me back to the same page still logged in. I can't just delete cookies and history because I have some important links and cookie stored.

58664 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 8/2/15

CoffeeGodEddy wrote:

Instance one: Microsoft keeps asking for my password on my xbox one every time I sign in and I've changed the settings to instant sign in and save password so that I would sign in with ease. I have to type my long password in with a controller multiple times a day, every single day. (I got my xbox one 3 weeks ago)

Instance two: I was not able to affiliate my outlook email with my xbox account since my outlook email was given it's own xbox acount. The email on my xbox account is outdated by 7+ years. I've tried finding a way to delete the xbox account on my outlook email but have been unsuccessful.

Instance three: Microsoft will not let me sign out on either Bing or Xbox.com. I keep spam pressing sign out and it just takes me back to the same page still logged in. I can't just delete cookies and history because I have some important links and cookie stored.


What settings are you using for your sign-in & security preferences?

You may need to contact Microsoft support for something like this.

A modern browser should allow you to selectively delete cookies, instead of blasting away the entire folder. You could also manually delete the cookie.
14233 cr points
Send Message: Send PM GB Post
M / USA
Offline
Posted 8/2/15 , edited 8/2/15

eyeofpain wrote:


CoffeeGodEddy wrote:

Instance one: Microsoft keeps asking for my password on my xbox one every time I sign in and I've changed the settings to instant sign in and save password so that I would sign in with ease. I have to type my long password in with a controller multiple times a day, every single day. (I got my xbox one 3 weeks ago)

Instance two: I was not able to affiliate my outlook email with my xbox account since my outlook email was given it's own xbox acount. The email on my xbox account is outdated by 7+ years. I've tried finding a way to delete the xbox account on my outlook email but have been unsuccessful.

Instance three: Microsoft will not let me sign out on either Bing or Xbox.com. I keep spam pressing sign out and it just takes me back to the same page still logged in. I can't just delete cookies and history because I have some important links and cookie stored.


What settings are you using for your sign-in & security preferences?

You may need to contact Microsoft support for something like this.

A modern browser should allow you to selectively delete cookies, instead of blasting away the entire folder. You could also manually delete the cookie.


My xbox one settings are set to:

Password Saved
Not Using Kinect Sign-in
Don't ask, just sign me in
Ask for passkey for: Purchases, Settings

So it shouldn't be asking me for my password so much

And I'll look into the selectively deleting cookies. I'm using Google Chrome so surely there is a way.

Edit: Was just able to sign out of Bing and Xbox.com. Perhaps it was bugged?
58664 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 8/2/15 , edited 8/2/15

CoffeeGodEddy wrote:


eyeofpain wrote:


CoffeeGodEddy wrote:

Instance one: Microsoft keeps asking for my password on my xbox one every time I sign in and I've changed the settings to instant sign in and save password so that I would sign in with ease. I have to type my long password in with a controller multiple times a day, every single day. (I got my xbox one 3 weeks ago)


What settings are you using for your sign-in & security preferences?


My xbox one settings are set to:

Password Saved
Not Using Kinect Sign-in
Don't ask, just sign me in
Ask for passkey for: Purchases, Settings

So it shouldn't be asking me for my password so much


I would just change to No Barriers and see if that works. If it does, than customize your settings later to ask for a passkey when changing settings or making purchases.
14233 cr points
Send Message: Send PM GB Post
M / USA
Offline
Posted 8/2/15

eyeofpain wrote:


CoffeeGodEddy wrote:


eyeofpain wrote:


CoffeeGodEddy wrote:

Instance one: Microsoft keeps asking for my password on my xbox one every time I sign in and I've changed the settings to instant sign in and save password so that I would sign in with ease. I have to type my long password in with a controller multiple times a day, every single day. (I got my xbox one 3 weeks ago)


What settings are you using for your sign-in & security preferences?


My xbox one settings are set to:

Password Saved
Not Using Kinect Sign-in
Don't ask, just sign me in
Ask for passkey for: Purchases, Settings

So it shouldn't be asking me for my password so much


I would just change to No Barriers and see if that works. If it does, than customize your settings later to ask for a passkey when changing settings or making purchases.


I tried clicking on it and it gives me a pop up message asking me to disable it, so apparently it's on, but it isn't working. I think I'll shorten my password and make it the same character if this continues. Running out of options and it's driving me crazy lol.
58664 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 8/2/15

CoffeeGodEddy wrote:


eyeofpain wrote:

I would just change to No Barriers and see if that works. If it does, than customize your settings later to ask for a passkey when changing settings or making purchases.


I tried clicking on it and it gives me a pop up message asking me to disable it, so apparently it's on, but it isn't working. I think I'll shorten my password and make it the same character if this continues. Running out of options and it's driving me crazy lol.


What version of the OS are you running, because you're options sound like they're different from mine (6.2.13194.0 (xb_rel_1507.150702-2154) fre; updated 7/8/2015) Are you in the preview program, or stopped the console from updating?
14233 cr points
Send Message: Send PM GB Post
M / USA
Offline
Posted 8/3/15

eyeofpain wrote:


CoffeeGodEddy wrote:


eyeofpain wrote:

I would just change to No Barriers and see if that works. If it does, than customize your settings later to ask for a passkey when changing settings or making purchases.


I tried clicking on it and it gives me a pop up message asking me to disable it, so apparently it's on, but it isn't working. I think I'll shorten my password and make it the same character if this continues. Running out of options and it's driving me crazy lol.


What version of the OS are you running, because you're options sound like they're different from mine (6.2.13194.0 (xb_rel_1507.150702-2154) fre; updated 7/8/2015) Are you in the preview program, or stopped the console from updating?


Well, in my quest of fixing the problem, I ended up deleting my account and locking myself out of it and I had to get Microsoft help to restore it. It's all fixed but it was a very stress filled hour lol. I got everything resolved fortunately. I greatly appreciate your input and support you've given me.
14233 cr points
Send Message: Send PM GB Post
M / USA
Offline
Posted 8/3/15
Gonna request to lock this thread as it is resolved now.
Dragon
58342 cr points
Send Message: Send PM GB Post
37 / M
Online
Posted 8/3/15
And closed by request, thanks for doing so!
You must be logged in to post.