Post Reply Ordered a figure - still not shipped after 2 months
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25 / M / Oregon
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Posted 8/4/15 , edited 8/4/15
-Order Number #409864167557
-Product Ordered: Fate/Apocrypha - Saber of Red Mordred 1/7th Scale
-Date Ordered: Jun-21 2015

In June, I purchased the saber of the red mordred figure. The page for the figure doesn't even exist anymore. I've already sent a ticket asking what the deal was because the status of it is still unshipped. The response from support was something along the lines of waiting for manufacturer. Why is it taking so long for the figure to ship. It's been over 2 months since I bought the figure on at the store. The order statement says it should ship within 1-2 weeks and it's well past that. This is really frustrating. I want to know whats going on with the figure I bought.
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Posted 8/4/15

ChewysPeanuts wrote:

-Order Number #409864167557
-Product Ordered: Fate/Apocrypha - Saber of Red Mordred 1/7th Scale
-Date Ordered: Jun-21 2015

In June, I purchased the saber of the red mordred figure. The page for the figure doesn't even exist anymore. I've already sent a ticket asking what the deal was because the status of it is still unshipped. The response from support was something along the lines of waiting for manufacturer. Why is it taking so long for the figure to ship. It's been over 2 months since I bought the figure on at the store. The order statement says it should ship within 1-2 weeks and it's well past that. This is really frustrating. I want to know whats going on with the figure I bought.


My guess is it is still stuck in the port, or depending on which port, the ship might have been re-routed because the longshore are playing pick-up sticks with their butt-cheeks.

That is if the container hasn't fallen off the ship at sea. Or is stuck in the port because they haven't paid the demurrage yet. Sadly very few people involved in shipping and receiving for these import companies seem to have a clue. Because you can track all these containers down to 3 meters from your desktop.
kastzy 
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Posted 8/5/15

ChewysPeanuts wrote:

-Order Number #409864167557
-Product Ordered: Fate/Apocrypha - Saber of Red Mordred 1/7th Scale
-Date Ordered: Jun-21 2015

In June, I purchased the saber of the red mordred figure. The page for the figure doesn't even exist anymore. I've already sent a ticket asking what the deal was because the status of it is still unshipped. The response from support was something along the lines of waiting for manufacturer. Why is it taking so long for the figure to ship. It's been over 2 months since I bought the figure on at the store. The order statement says it should ship within 1-2 weeks and it's well past that. This is really frustrating. I want to know whats going on with the figure I
bought.


Was it a pre-order? Did it have an estimated arrival date? (That's arrival to CR's warehouse I believe)

Goodsmile's site says it started shipping orders for that figure on 6/30. Can take a month for ocean freight to get across the Pacific to California ports, plus the time through customs, unload, move to US distributor, then to CR warehouse for shipping.

I ordered the Love Live Minicchu box last October, it released/shipped 6/20 from GSC. CR sent shipping email on 7/30.

I'd wager you'll see it ship within two weeks, unless it's still crossing the Pacific.
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25 / M / Oregon
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Posted 8/5/15
It wasn't a pre-order. From the day I purchased it in June, it had an estimated arrival date of 1-2 weeks. Still no word on when itll arrive. I've sent another ticket. Unless I'm incorrect I don't think it is common or expected to wait this long for a purchase to ship/arrive past 2 months its estimated time period. I hope I get a clearer answer from them. I honestly don't like not knowing especially when I already payed for it.
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Posted 8/5/15
According to this it was a Pre order. CR does have a weird thing about saying pre orders ship with in 2 weeks but never do. Mystery bags for example :P

Snapshot of the page as it appeared on 28 Jun 2015 22:15:31 GMT.

Fate/Apocrypha - Saber of Red Mordred 1/7th Scale Pre-Order
By Ultra Tokyo Connection SKU: AQ65022
$109.99

Estimated arrival: June 2015
This item has not been released yet. You may preorder now and we will ship it to you when it arrives. Learn more.
Product Description

Aqua Marine creates a new Saber figure, but it's not the Saber most people know! This is the Saber of Red from 'Fate/Apocrypha!' Otherwise known as Mordred, this Saber is wild, and has an amazing leather jacket.

Height: 240mm(9.5in)

Does yours say "By Ultra Tokyo Connection SKU: AQ65022" in your order history? If not what does it say and I'll go looking for it.

Maybe they sold out of the ones you ordered from and plonked your order into the pre order ones too which is a possibility as well...
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