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Posted 8/9/15
I have a friend who has been a member for a while now. He today tried to get into the crunchyroll manga app and said it didn't recognize his email. So he went online to see and it told him the same thing. So now he can't not sign on to anything and also can not ask for support or go on and change it.
One Punch Mod
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Posted 8/9/15

bam1230m wrote:

I have a friend who has been a member for a while now. He today tried to get into the crunchyroll manga app and said it didn't recognize his email. So he went online to see and it told him the same thing. So now he can't not sign on to anything and also can not ask for support or go on and change it.


Even without logging in, your friend should be able use the Contact Us form to contact support and explain the situation so they can get it sorted out.
Der Zoodirektor
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Posted 8/10/15

bam1230m wrote:

I have a friend who has been a member for a while now. He today tried to get into the crunchyroll manga app and said it didn't recognize his email. So he went online to see and it told him the same thing. So now he can't not sign on to anything and also can not ask for support or go on and change it.


What's his user name?
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