Post Reply Says I Am A Premium Member But No Benefits (HELP)
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Posted 8/13/15
Since the last time I have paid for my Premium subscription I haven't had time to use the website. However, today when I went on to watch anime it was only available in 480p. After checking my settings I noticed that my membership was active and paid for but I am not receiving any of the benefits and it is also telling me that I am able to upgrade my account but when I click to pay for subscription it shows no payment methods. Here is a screenshot of my settings.



Any help would be much appreciated, thanks.
Posted 8/13/15
umm yeah, there is no crown or star next to your name
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Posted 8/13/15 , edited 8/13/15
When I first renewed it I had the benefits but after I came back from vacation I no longer had them. I am willing to pay for it again if there was some sort of error or whatever, but when I click to pay for it, it comes up with no payment options so I am not able to.

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Posted 8/13/15

Monzuni wrote:

When I first renewed it I had the benefits but after I came back from vacation I no longer had them. I am willing to pay for it again if there was some sort of error or whatever, but when I click to pay for it, it comes up with no payment options so I am not able to.

Was $6.95 actually taken out of your PayPal account on August 3 (or shortly thereafter)? If not, that could be an explanation for your strange limbo status.

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Posted 8/13/15

TheAncientOne wrote:


Monzuni wrote:

When I first renewed it I had the benefits but after I came back from vacation I no longer had them. I am willing to pay for it again if there was some sort of error or whatever, but when I click to pay for it, it comes up with no payment options so I am not able to.

Was $6.95 actually taken out of your PayPal account on August 3 (or shortly thereafter)? If not, that could be an explanation for your strange limbo status.


I will check this.

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Posted 8/13/15 , edited 8/13/15

TheAncientOne wrote:



Was $6.95 actually taken out of your PayPal account on August 3 (or shortly thereafter)? If not, that could be an explanation for your strange limbo status.



OK so I checked and the last payment to Crunchyroll in my Paypal was on July 15th which was 28 days ago. I checked my Crunchyroll inbox and that is when it said that it was last renewed so I don't know why it says August 3rd.
Der Zoodirektor
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Posted 8/13/15
Fixed. Also credited your account with premium for the days that you have missed out on.
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