Post Reply Problem with CR and Chromecast
mxflm 
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Posted 8/13/15
Since 2 weeks ago, when i try to watch my anime in Chromecast using the Crunchyroll oficial app i get an error

It goes to the black screen that is casting but nothing happens, then i get an error that says: Crunchyroll has stopped, I can not play any anime :/.

Tried reinstalling the app, rebooting chromecast... :/
Moderator
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Posted 8/13/15
There is a known issue with the latest Chromecast firmware and the firmware for Windows and Android. The developers are aware of it and working on it. That's as much as I know, hopefully this issue will be resolved soon.
mxflm 
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Posted 8/25/15
It has been almost a month now
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Posted 8/26/15
hopefully fixed soon
Der Zoodirektor
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Posted 8/27/15
We just released an update for the chromecast app to address the issue. Please let me know if you are able to cast to it again after an update.
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Posted 10/4/15
I would like a follow up with this issue. I have been battling this issue since August this year when I got my first television that was Chromecast ready. I have been trying to get through to Crunchyroll support but I've been lead on for about a month now with no response or any attention. Would it be possible to have moderators shed some light on this issue or maybe get any assistance at all. The furthest I got with the support was the generic "check this support site article" which had nothing to do with the problem I reported. When I gave them my reply they sent me nothing for a while and then had the gall to ask me if my problem was fixed. I answered no and haven't heard from them since. Frankly I am a little upset by this. If anyone has advice, then please I am all ears.
Der Zoodirektor
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Posted 10/5/15
Did you update the app?
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Posted 10/16/15 , edited 10/16/15
@Shinryou
Yes the app is up-to-date on all of my devices. Googlecast and Chromecast extensions have been updated as well. My apologies for the delay.
Der Zoodirektor
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Posted 10/16/15
Are you using a traditional chromecast or an androidtv device?
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Posted 10/16/15

shinryou wrote:

Are you using a traditional chromecast or an androidtv device?


It is an Android TV device.
topgee 
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Posted 10/17/15 , edited 10/17/15
Google Cast is currently broken on all Android TV devices, it's not just a Crunchyroll problem:

https://www.reddit.com/r/AndroidTV/comments/3ovxy2/was_google_cast_recently_broken_for_anyone_else/

Google devs have confirmed it isn't related to Marshmallow update, and that a fix is on the way:

https://www.reddit.com/r/nexusplayer/comments/3ozmcc/any_news_on_a_google_cast_fix/
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