Post Reply Some shows (but not all) Stop Playing
keltor 
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Posted 8/15/15
So here's what happens, consistently. I'm watching show XYZ and occasionally the play of the video will stop. Once it stops that's it, you have to reload the page to get the video to play. That fact makes me think it's NOT a network issue.

I am USUALLY playing in Safari on OSX 10.10.5 OR Chrome 44 on Debian 8.

OSX is on a Mac Mini Late 2014, the 2.6Ghz/8GB/1TB model.

Debian is on a DIY computer with a GTX780, Core i5-4690K, 16GB RAM, and 512GB SSD.

[URL=http://www.speedtest.net/my-result/4584761052]

[URL=http://www.pingtest.net]

[email protected]:~$ nslookup cp150757.edgefcs.net
Server: 192.168.1.1
Address: 192.168.1.1#53

Non-authoritative answer:
cp150757.edgefcs.net canonical name = a156.v1507570.c150757.b3.vi5.akamaistream.net.
a156.v1507570.c150757.b3.vi5.akamaistream.net canonical name = a156.vi5g5.akafms.net.
Name: a156.vi5g5.akafms.net
Address: 96.17.203.174

[email protected]:~$ ping -c 4 cp150757.edgefcs.net
PING a156.vi5g5.akafms.net (96.17.203.174) 56(84) bytes of data.
64 bytes from a96-17-203-174.deploy.akamaitechnologies.com (96.17.203.174): icmp_seq=1 ttl=123 time=4.65 ms
64 bytes from a96-17-203-174.deploy.akamaitechnologies.com (96.17.203.174): icmp_seq=2 ttl=123 time=43.4 ms
64 bytes from a96-17-203-174.deploy.akamaitechnologies.com (96.17.203.174): icmp_seq=3 ttl=123 time=4.93 ms
64 bytes from a96-17-203-174.deploy.akamaitechnologies.com (96.17.203.174): icmp_seq=4 ttl=123 time=4.67 ms

--- a156.vi5g5.akafms.net ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 4.651/14.432/43.470/16.765 ms
[email protected]:~$ traceroute cp150757.edgefcs.net
traceroute to cp150757.edgefcs.net (96.17.203.174), 30 hops max, 60 byte packets
1 gateway (192.168.1.1) 1.946 ms 1.936 ms 1.933 ms
2 L100.DLLSTX-VFTTP-89.verizon-gni.net (71.164.199.1) 3.398 ms 5.134 ms 5.134 ms
3 G0-3-4-6.DLLSTX-LCR-21.verizon-gni.net (100.41.201.130) 5.371 ms 5.809 ms 5.809 ms
4 * * *
5 0.ae1.XL3.DFW7.ALTER.NET (140.222.226.99) 5.797 ms 9.598 ms 6.493 ms
6 TenGigE0-6-0-3.GW5.DFW13.ALTER.NET (152.63.96.102) 10.829 ms TenGigE0-4-0-2.GW5.DFW13.ALTER.NET (152.63.98.201) 9.286 ms TenGigE0-6-0-3.GW5.DFW13.ALTER.NET (152.63.96.102) 19.064 ms
7 akamai-gw.customer.alter.net (152.179.224.78) 8.799 ms 6.791 ms 6.548 ms
8 a96-17-203-174.deploy.akamaitechnologies.com (96.17.203.174) 5.766 ms 5.765 ms 5.754 ms


Do other's experience these issues? Oh and my iPhone 6+ never gets this stopping issue.
19015 cr points
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35 / M
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Posted 8/17/15
I've been encountering crashes around the 1:00/1:01 mark of many videos recently.





Not all videos, maybe 1 out of every 3. I'm using Chrome 44.0.2403.130 m with Windows 8.1.
1026 cr points
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23 / behind you ♥‿♥
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Posted 8/17/15 , edited 8/17/15
This has happened to me, but now the videos won't play at all. None of them. They just don't even load.
This is awful.
22072 cr points
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24 / F / Fairyland
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Posted 8/17/15
I've been getting the same problems as well. :/
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25 / M
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Posted 8/17/15
Is it a problem with the server? I'm having this problem too.
19186 cr points
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Posted 8/17/15 , edited 8/17/15
Same here. I've tried EVERYTHING i can do. Ran the same on another PC and the videos work fine.

I can play games and youtube fine. its NOT my pc's issue for sure.

Can't get them to work in any browser at all.

Got a 420p video to load twice, then never again

55mbps/s
15010 cr points
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Posted 8/18/15 , edited 8/18/15
Can't play SD without having to refresh the page 2-3 times. Sometimes it'll stutter or stop for a few seconds and start up again, sometimes it won't play until I refresh, and sometimes it starts sending me to the next episode. I've been trying to watch from 3 different computers and locations, but never tried mobile.

Perhaps it's an issue with the web player?

I would really appreciate being able to watch an episode start to end without interruption...


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\kmoy>nslookup cp150757.edgefcs.net
Server: bach.cti.depaul.edu
Address: 140.192.36.3

Non-authoritative answer:
Name: a156.vi5g5.akafms.net
Address: 23.62.239.87
Aliases: cp150757.edgefcs.net
a156.v1507570.c150757.b3.vi5.akamaistream.net


C:\Users\kmoy>ping cp150757.edgefcs.net

Pinging a156.vi5g5.akafms.net [23.62.239.87] with 32 bytes of data:
Reply from 23.62.239.87: bytes=32 time=2ms TTL=119
Reply from 23.62.239.87: bytes=32 time=3ms TTL=119
Reply from 23.62.239.87: bytes=32 time=2ms TTL=119
Reply from 23.62.239.87: bytes=32 time=3ms TTL=119

Ping statistics for 23.62.239.87:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2ms

C:\Users\kmoy>tracert cp150757.edgefcs.net

Tracing route to a156.vi5g5.akafms.net [23.62.239.87]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 140.192.247.1
2 1 ms 1 ms 1 ms rtr-dft-cr28-int-ge0-3-0.netequip.depaul.edu [14
0.192.9.18]
3 2 ms 2 ms 2 ms rtr-350-308c-int-ge-0-0-0.netequip.depaul.edu [1
40.192.9.58]
4 2 ms 2 ms 2 ms v312.core1.chi1.he.net [216.66.76.137]
5 * * * Request timed out.
6 3 ms 2 ms 2 ms a23-62-239-87.deploy.static.akamaitechnologies.c
om [23.62.239.87]

Trace complete.


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