Post Reply Order history/ email conformation
DonB04 
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Posted 8/15/15
I received 2 packages recently. 1 full order and half of another. I never received shipment emails for either. Plus my order history still hasn't updated. Still shows both items not shipped.

This tends to be an issue which makes me worry about the other part of my order and my other pre-orders.

I doubt I'll buy another thing from CR until all my orders are with me (which will be at some point next year) unless these issues are resolved.
18442 cr points
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Posted 8/15/15

DonB04 wrote:

I received 2 packages recently. 1 full order and half of another. I never received shipment emails for either. Plus my order history still hasn't updated. Still shows both items not shipped.

This tends to be an issue which makes me worry about the other part of my order and my other pre-orders.

I doubt I'll buy another thing from CR until all my orders are with me (which will be at some point next year) unless these issues are resolved.


That happen to me this week as well, I'm happy that i was not the only one
DonB04 
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Posted 8/22/15
Any chance for CR to say anything on this issue. Almost a week and nothing. Issue is still not resolved.

Order history still not updated.

As previously said, I don't plan in buying anything again till this is resolved.
Der Zoodirektor
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Posted 8/22/15 , edited 8/22/15
Just checked your order history. Pretty much all of your open orders are pre-orders, which means that they are not yet in stock on our end.

Judging from your prior tickets, you don't seem to be receiving all of our answer emails there either. Have you checked your spam folder?

Which items did you recently receive?
DonB04 
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Posted 8/22/15


No emails in spam folder either.

The 2 items I received was the Takao nendoroid from the earliest pre-order (complete order). Also received the Akagi nendoroid(re-release) which is half of another order with the Kaga nendoroid (re-release) which I'm still waiting on.

Der Zoodirektor
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Posted 8/22/15

DonB04 wrote:



No emails in spam folder either.

The 2 items I received was the Takao nendoroid from the earliest pre-order (complete order). Also received the Akagi nendoroid(re-release) which is half of another order with the Kaga nendoroid (re-release) which I'm still waiting on.



Okay, I see the issue. I'll have that looked into.
As for your other orders, they are all in good shape, don't worry about that.
DonB04 
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Posted 8/23/15

shinryou wrote:


DonB04 wrote:



No emails in spam folder either.

The 2 items I received was the Takao nendoroid from the earliest pre-order (complete order). Also received the Akagi nendoroid(re-release) which is half of another order with the Kaga nendoroid (re-release) which I'm still waiting on.



Okay, I see the issue. I'll have that looked into.
As for your other orders, they are all in good shape, don't worry about that.


Thank you
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