Post Reply Chromecast
6008 cr points
Send Message: Send PM GB Post
Offline
Posted 8/16/15
I have a samsung galasy s6, I was able to cast to chromecast using the crunchyroll app, but from a couple of weeks ago I am not able to, the phone conects to the chromcast in my tv, but when I press play to a video, is appears charging (forever) in my phone and in the tv i just can see crunchyroll home pic. I am able to cast from my pc, so my chromecast is not the problem, I also am able to cast to my chromecast from other apps in my phone, the problem is just with crunchyroll app.

I would appreciate a solution, i am paying for a membership that i am not able to use completely due to this problem.
Moderator
8106 cr points
Send Message: Send PM GB Post
Offline
Posted 8/17/15
As far as I know the team is aware that there seems to be an ongoing issue with the way the firmware of the CR app interacts with the firmware of the Chromecast app. My advice would be to first try some of these common solutions for problems with the app itself https://crunchyroll.zendesk.com/hc/en-us/articles/205195995-Basic-Video-Help-Android-

If that doesn't seem to help then send in a request here https://crunchyroll.zendesk.com/hc/en-us/requests/new Hope this is helpful.
You must be logged in to post.