Post Reply Negative messages in inbox
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Posted 8/17/15 , edited 8/17/15
Has anyone else encountered this problem? I've had it several times. There was always a mod who was able to fix it for me but I do not recall there name.

I've emailed tech support 5+ times in the past about it and this is the very first reply I have ever gotten.


Anyone know how to fix this. Not to be rude but tech doesn't really seem to accomplish anything in my last experience with them (no disrespect meant).
Ghost
AHTL 
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Posted 8/18/15
PMing any of the Crunchyroll Customer Support or Bjaker should do the trick.

http://www.crunchyroll.com/staff
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Posted 8/18/15

AHTL wrote:

PMing any of the Crunchyroll Customer Support or Bjaker should do the trick.

http://www.crunchyroll.com/staff


Thank you!
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F / ɪ ᴀᴍ ɴᴏᴛ ᴀ ʜᴇʀᴏ
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Posted 8/18/15

By negative messages you mean the Inbox (-1)?

Sometimes when you delete a message another unread message will disappear as well, I usually fix this by going to trash and moving the first message back to inbox.

Tell me if this works for you.
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Posted 8/18/15

Augment wrote:


By negative messages you mean the Inbox (-1)?

Sometimes when you delete a message another unread message will disappear as well, I usually fix this by going to trash and moving the first message back to inbox.

Tell me if this works for you.


Yes, however my trash and inbox are completely empty. in fact ive has the exact opposite also happen (+3) even with cleared inbox, outbox, everything.

Der Zoodirektor
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Posted 8/18/15
Is it still showing an off number now?
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